Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
Passport “Processing Time” or Waiting Time?
I recently heard this on a cable news channel that was blaring in the airport:
"The current passport processing time is 3 to 6 weeks"....
New Book Gives Negative Review to Performance Reviews
Hat tip to the WSJ for their review of the new book Get Rid of the Performance Review!: How Companies Can Stop Intimidating, Start...
Lean Blog Podcast #91 – Interview with Dr. Stephen Covey on...
Listen:
Episode #91 is a very special one-on-one conversation that I had with Dr. Stephen Covey, recorded at the Shingo Prize Conference in Salt Lake...
Saturday Fun: Social Media on “The Office”
I know this is a blog about Lean, but if you're reading this, you might be somewhat hip to social media. That's such a...
Big News: Toyota and Tesla to Build Cars at NUMMI
Surprising news today from California... from the WSJ. Toyota and Tesla are partnering up!
Tesla Motors Inc. said it is partnering with Toyota Motors Inc....
Lean Blog Podcast #90 – Tim Turner on Toyota Kentucky (TMMK)...
Podcast #90 features Tim Turner, a team leader at Toyota's factory in Georgetown Kentucky (aka TMMK or Toyota Motor Manufacturing Kentucky). He is the...
Highlights from Shingo Prize Conference, Day 1
I'm here at the Shingo Prize conference for the second year in a row. Lots of good networking and talks/panels. I'll share a few...
Ships Passing in the Night – China Builds U.S. Factories
In an era where it was a "no brainer" to move factories to China, chasing cheap labor, the Lean world has often spoken out...
Error Proofing the Hotel TV
Error proofing (aka "poka yoke" or mistake proofing) is such a powerful Lean method. Some people, unfortunately, think that Lean is only about speed...
A Glimpse into a “3P” Lean Space Design Process
Paul Levy has shared some photos and a video, from Boston's Beth Israel Deaconness Medical Center, that gives a glimpse into the design of...
Distracted Driving Deaths Distract Us from Medical Error Deaths?
The general public still, generally speaking, doesn't realize how much preventable harm and death occurs in healthcare each year. Efforts like the Dennis Quaid...
These Primary Care Improvements Don’t Sound “Mean” to Me
Here's yet another article with the lazy "Lean and Mean" cliche' in the headline: "Make Your Physician Practice a Lean, Mean Healing Machine." Real...
