The Middle Seat – WSJ.com Quick story here, not so much about Lean but about customer service and general incompetence. The WSJ shares data about how complaints about the Transportation Security Administration have jumped: “Complaints to the TSA about security…
I know many of you won’t have access to this article from the latest Industrial Engineer magazine (from the Institute of Industrial Engineers) but I had to comment on it anyway. The piece, by Richard Shonberger, has the headline “Faltering…
FORTUNE Magazine – November 12, 2007 I always enjoy reading about UPS, with their roots and background of strong Industrial Engineering. Not Lean, per se, but a strong focus on finding the best way to do things. This article from…
Here is LeanBlog Podcast #33, a new interview with Jim Huntzinger, the President of the Lean Accounting Summit. In this Podcast, Jim gives us an update on the recent Summit and talks about some of the latest trends in Lean…
Here is a question from a Lean Blog reader: I am an OE Consultant and I am currently working with an organization to help them improve and “upgrade” their current leadership development processes. Currently this organization is using Lean Sigma…
Review By Mike Gardner, TPM Blog Name of the Book: How Toyota Became #1 Author: David Magee Publication Date: 2007 Book description: David Magee interviewed current and former Toyota executives in the United States and Japan in order to understand…
TL;DR: Being mistaken for a “time study man” reveals how often Lean is confused with Taylorist observation and speed-up tactics. True Lean in healthcare partners with nurses to reduce waste and improve care–without blame, stopwatches, or fear of layoffs. I…
LeanBlog Podcast #32 – Norman Bodek in JapanIn his most recent Podcast interview, Norman made a comment that “ROI is killing America.” A listener posted a question about that and you can read Norman’s response here. “Too often in America…
If you’re an active listener to Podcasts, like the LeanBlog Podcast, you might likely use Apple iTunes software. If you’re like me, you might subscribe to more podcasts than you actually have time to listen to (although I hope you…
The following is a message from Norman Bodek, printed with his permission. —————————– Dear Lean Blog readers, Dr. Shingo was the co-discover of TPS A NEW SHIGEO SHINGO BOOK November 9, 2007 Vancouver, Washington Announcing a new hardcover Shigeo Shingo…
Implementing LEAN in our IT Office – IT Project Guy – FindTech Blogs Here is a blog post written by an IT project manager, Gary Rosenfeld, who is in a workplace that is starting to implement Lean. Or, at least…
Lean Ajattelu A friend just pointed out that there’s a new blog about Lean that’s written in Finnish. It’s great to see Lean (and blogging about Lean) spread around the globe. For those who read Persian, there’s also a blog…
