Business Week Article I have a number of “Toyota is struggling” articles in the backlog to work through. Maybe I’ll dump the rest of those later in a single post. This was a good article from BusinessWeek (actually a weekly…
I read Paul Levy’s blog every chance I get. He is the CEO of Beth Israel Deaconess Medical Center in Boston. Although fellow blogger Kevin Meyer and I caused a bit of a kerfuffle with him, unfortunately, earlier this year…
Verizon’s new phones set off alarm when you dial 911 This sort of smells like a “urban legend” or a tall tale, but this was also reported in the “mainstream media“, not just in the blogs (no offense to blogs!)…
IndustryWeek : Thought Leaders — Lean On Me (Full Transcript)IndustryWeek : Thought Leaders — Lean On Me (Print Version) Other blogs, including Gemba Panta Rei have already linked to this, but I’ll also post it with a few different highlights.…
A new design for healthcare delivery – The Boston Globe Good column here from Steve Spear (of “Decoding the DNA of the Toyota Production System” fame) and Dr. Donald Berwick (of the Institute for Healthcare Improvement). Prof. Spear does a…
Here are some follow-up articles, quotes, and data following up on the news from the other day that Dennis Quaid’s twins were impacted by a medication error at L.A.’s Cedar-Sinai hospital. SEE MORE POSTS ABOUT THIS CASE This article points…
UPS Reducing Driving Waste I got a comment on a post from April, about UPS developing efficient driving routes, including the guideline of avoiding left turns to save time. The commentor, purportedly a UPS driver himself, wrote: “Yeah well, it…
I’ll be watching football and will have family over, but I might fire up the Tivo, because there is a 16-hour long marathon of the show How It’s Made, starting at noon EST on the Science Channel. It’s a show…
Let me try to lighten the mood after my earlier outrage over the medical mistake in L.A. (there are updates, though, see below). I don’t like to leave a negative post on top of the blog as we go into…
Dennis Quaid’s newborns reportedly harmed by medical mix-up – Los Angeles Times (Updated 4:57 PM, again at 9:51 PM, see bottom of post) If this story sounds familiar, it’s because it is the exact same error as one that killed…
I saw this in a workplace, posted by a union. But, you know, as a Lean practitioner, I couldn’t agree with this cartoon more. For one, in the Lean approach, real kaizen (continuous improvement) happens without suggestion boxes. Boxes cause…
Whistleblower says defects hidden at Toyota-GM Calif. plant Ironically enough, while on the topic of not counting defects (the TSA), this disturbing story was in the Detroit News today. A 23-year employee, a quality inspector, has filed a lawsuit claiming…