LeanBlog Podcast #32 – Norman Bodek in Japan
In his most recent Podcast interview, Norman made a comment that “ROI is killing America.” A listener posted a question about that and you can read Norman's response here.
“Too often in America we want very fast ROI's, which keeps us looking at this quarter. An example is Dana Corporation where every manager knew they were measured on ROI. Dana went bankrupt.”
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.