iTunes and Reducing the "Waste of Bandwidth"

If you're an active listener to Podcasts, like the LeanBlog Podcast, you might likely use Apple iTunes software.

If you're like me, you might subscribe to more podcasts than you actually have time to listen to (although I hope you keep listening to mine, when I am able to put them out).

There is a neat feature in iTunes that prevents the “waste of overproduction,” if you will, in the Lean vernacular. Overproduction is the waste of building more than your customer needs (as evidenced by automakers having to slash inventory levels after building products that people don't want). Here are some earlier posts on “overproduction.”

iTunes senses that you haven't listened to certain podcasts and quits downloading new episodes. This saves their server bandwidth, and costs, I suppose. If you have a podcast with an exclamation point icon, if you click on it you get the pop up window that's pictured here. You can say, “yes, please start downloading these again” to overrule the bandwidth saving feature.

Seems to illustrate that Lean concept quite nicely — prevent overproduction, but give your customer control to get what they need.

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Mark Graban
Mark Graban

Mark Graban helps leaders build workplaces where people speak up and improvement sticks, through Lean management, psychological safety, and better use of metrics. He is a keynote speaker, advisor, and host of the Lean Blog Interviews and My Favorite Mistake podcasts.

He is the author of The Mistakes That Make Us, Measures of Success, Lean Hospitals, and Healthcare Kaizen, and a three-time recipient of the Shingo Publication Award. His next book is The Silence Tax.

Mark is also a Senior Advisor to KaiNexus. Get his free ebooks.

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