This might make for interesting reading in conjunction with the earlier piece on a Lean Air Force.
Consultant and writer John Seddon highlights some of key conceptual differences between command-and-control management with what is needed in a lean environment.
Seddon is also the author of a new book on lean service, Freedom from Command & Control: Rethinking Management for Lean Service
If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.
[…] airman to make suggestions and drive improvement, even if that means questioning their superiors? Click here for an article on command-and-control vs. lean management. I’m glad to see the Air Force take this approach. I truly hope they can make it work. Anyone […]