This might make for interesting reading in conjunction with the earlier piece on a Lean Air Force.
Consultant and writer John Seddon highlights some of key conceptual differences between command-and-control management with what is needed in a lean environment.
Seddon is also the author of a new book on lean service, Freedom from Command & Control: Rethinking Management for Lean Service
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[…] airman to make suggestions and drive improvement, even if that means questioning their superiors? Click here for an article on command-and-control vs. lean management. I’m glad to see the Air Force take this approach. I truly hope they can make it work. Anyone […]
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