Thanks as always to Ryan McCormack for this… Healthcare – Creating Value for Patients Electronic Health Records and Computerized Physician Order Entry were going to reduce errors and save lives by providing better clinical decision support and alerts for potential…
Our guest today for Episode 347 is Brad Parsons, the CEO of NEA Baptist, in Jonesboro, Arkansas. NEA Baptist is a 228-bed hospital and 140-provider medical group serving northeast Arkansas — part of Baptist Memorial Health Care Corporation. Brad is…
Joining me for Episode 346 of the podcast is Mark Ryan, a Transformation Coach and Lean Six Sigma Black Belt at Franciscan Health. Mark will be one of the hosts and facilitators at our upcoming “Kaizen Live!” site visit event…
TL;DR: OKRs often fail because leaders react to month-to-month noise instead of real improvement. Process Behavior Charts (PBCs) show whether key results reflect true system change or routine variation–helping leaders coach better, avoid blame, and focus improvement efforts where they…
Happy New Year! It’s a time of year when we think about improvement and goals for the year. We do this in our organizations and we do so on a personal level. Today’s blog post is a transcript of a…
Today's post is the transcript of a discussion that I recently recorded with Jeff Hunter, the author of the book Patient-Centered Strategy: A Learning System for Better Care.
Jeff is presenting a free webinar that KaiNexus and I are hosting on September 24:
Putting Strategy Back in Strategy Deployment
Below, you can listen to our chat where Jeff introduces himself and some of the concepts that he'll be presenting about. The transcript follows the audio player.
Joining me today for Episode #312 of the podcast is Jeff Hunter, author of the excellent book "Patient-Centered Strategy: A Learning System for Better Care."
Jeff was with the ThedaCare in Wisconsin, where he was Senior Vice President, Strategy and Marketing for the health system. After retiring from ThedaCare, he has been a faculty member for Catalysis and has started his own consulting firm, Jeff Hunter Strategy.
In today's podcast, we discuss a number of topics, including how a good strategy is a necessary input for a "strategy deployment" management process, some of the problems with traditional approaches to strategic planning, and why an iterative PDSA approach works better than static plans.
My guest for Episode #286 is Dean Gruner, MD, the recently retired CEO of ThedaCare, a health system in Wisconsin that has long been considered a worldwide leader in the practice of Lean in healthcare. See this article about his retirement, where he says "I've gotten more than I've given."
Dean was previously my guest in Episodes 119 and 144 and I'm thrilled that he took time out of his retirement to talk with me about his lessons learned as he looks back on how ThedaCare's Lean journey has evolved, including some things he would consider to be missteps and challenges that they used as a springboard to get even better.
I will also be releasing a separate episode where Dean talks about their experiences with Accountable Care Organizations (our topic from #144) and other "big picture" healthcare issues of the day.
I'm including a full transcript along with a three-page PDF summary, as I've been doing recently.
Following up on last week’s post where I shared KaiNexus webinars from the first half of the year…. Again, one of the things I do for KaiNexus is produce and host our monthly free webinar series. You can view all…
This week is our 2nd annual KaiNexus User Conference, in Austin… with customers and those who are about to become customers joining us for 1.5 or 2.5 days of sharing, learning, and fun. If Austin’s expression is “Keep Austin Weird,”…
Presented by Mark Graban on July 27, 2016. In this webinar, you will learn: How organizations use Strategy Deployment (or Hoshin Planning) to create alignment and focus The iterative PDSA-based cycles of this management approach Four key hypotheses that senior…
TL;DR: In Part 2 of this series, I explore two hypotheses that often derail strategy deployment in practice: deciding which initiatives truly matter and understanding the organization’s real capacity for change. Treating focus and capacity as testable hypotheses–rather than fixed…
