New York Times Article Here’s a recent article on Toyota’s globalization — how to grow and spread The Toyota Way quickly, yet effectively as they expand around the world. “It’s extremely important to have the same common Toyota Way infiltrated…
Southwest. Way Southwest. – NY Times Jeff Bailey at the New York Times wrote a great article about Southwest Airlines and their legendary approach to the key lean principle of respect for people. After talking about Southwest’s propensity for cross-dressing…
L.I. Hospital Scrutinized After Deaths of Patients – New York Times It wasn’t the same laboratory this time, but it’s more than likely a similar root cause. I wrote before about pathology specimen labeling errors, how they’re preventable human error.…
At a Small Ohio Factory, Leather and Laces Mesh – New York Times It’s not a Lean story, per se, but it’s always nice to read about an American factory. The N.F.L. is the only major sports league whose balls…
Randy Cohen – The Ethicist – New York Times The NY times ethicist column had a question about sourcing overseas: To afford to start a new business, I must use low-cost foreign manufacturers, some of whom likely maintain unsafe working…
A Lifesaving Checklist – New York Times A number of you have emailed me, yes I’m aware of this horrible, ridiculous development that followed earlier reports of the success hospitals were having in reducing infections and improving patient care through…
Put Buyers First? What a Concept – New York Times I’m a huge fan of Amazon (AMZN), having first ordered a “required pre-reading” book from them in March 1997, before I went to grad school. I’ve hardly had anything go…
U.S. Big Three Trail Japan in Productivity – New York Times Sometimes, in the course of my reading and research, I stumble across something interesting in the NY Times archives. Keep in mind this is from 1995: The Big Three…
Why Nobody Likes a Smart Machine – New York Times Good article here about Donald Norman and his views on some of the poorly designed products and gadgets out there. One of the most influential books I’ve read is his…
Article – New York Times Here’s a really interesting article that talks about our attitudes about mistakes. In the Toyota mindset, mistakes are something to learn from (and to prevent from reoccurring), an idea that can be traced all the…
Roger Smith, Former G.M. Chief, Dies – New York Times Roger Smith passed away at age 82. While he was demonized by Michael Moore and he’s been criticized here for his “lights out factory” vision, Roger Smith tried many innovative…
C.E.O. Evolution Phase 3 – New York Times In this quote: Mr. [X] “is disarmingly unpretentious,” he added. “…he towers over other C.E.O.’s when it comes to putting in people stronger than himself or his ability to talk about setbacks.”…
