Lean Hospitals is about improving patient care, staff well-being, safety, and flow by fixing systems—not blaming people or cutting costs at any price. These posts explore Lean healthcare as a management and leadership system grounded in respect for people, psychological safety, and continuous learning.
Drawing from hospitals, health systems, and frontline clinical work, this archive reflects the core ideas from Lean Hospitals: improvement without layoffs, learning from mistakes, daily problem solving, and leadership behaviors that make sustainable improvement possible in healthcare.
Great news! This is quite an honor and I’m very excited. My book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction has been awarded a Research and Professional Publication Award by the Shingo Prize for Operational Excellence. I just found…
Stiles Associates, LLC – Lean Agile Digest Stiles Associates is a recruiting/placement firm that focuses on Lean talent and positions. They have posted a review of my book, Lean Hospitals, in their latest newsletter that can be found at the…
by Dan Markovitz Gary Hamel’s Management 2.0 blog at WSJ.com features his ideas for “Management Moonshots” — 25 ambitious and radical ideas that will significantly improve business management in the future. Frankly, I wasn’t terribly impressed. Some of the ideas…
Lean Insider: Book Talk: Lean Hospitals Here’s a quick link to an interview that Ralph Bernstein, of the Lean Insider blog at Productivity Press, conducted with me the other day about my book, Lean Hospitals: Improving Quality, Patient Safety, and…
Hello from Connecticut…. it’s always fascinating to me to see the spread of Lean healthcare around the world. When I attended the Lean Enterprise Institute global summit on Lean Healthcare in the UK in 2007, they had attendees from 20…
As some of you might remember, I was offering autographed versions of my book, Lean Hospitals, with proceeds going to the Josie King Foundation, a group that promotes process improvement and patient safety in healthcare. I’ve had a few people…
I was interviewed recently by Quality Digest about my book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction (first edition). The video appears on their webpage, www.qualitydigest.com or you can click here to play it on their website.
Training Within Industry – TWI Blog: Lean Book Review: Lean Hospitals by Mark Graban Bryan Lund, over at the TWI Blog has written a very thoughtful review of my book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction. His…
I had a great conversation with a fellow healthcare lean thinker the other day. She shared my book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction, with the CEO and some other executives at a hospital she works with.…
Thanks again to Jon Miller for his great questions and for hosting the Q&A, all three parts. Here are links: Part 1 | Part 2 | Part 3 We’ve gotten some good feedback and comments/questions on Part 1. If you…
Centre of Excellence for Care and Cure – Lean Hospitals I apologize if this is too self reverential, but it always fascinates me to see how Lean is spreading around the world. The page I’ve linked to has a 4…
Lean Manufacturing Blog. Kaizen Articles and Advice | Gemba Panta Rei Jon Miller, the host of the Gemba Pantarei Blog, is kind enough to be doing a Q&A with me about Lean in healthcare and my book. Please take a…