Training Within Industry – TWI Blog: Lean Book Review: Lean Hospitals by Mark Graban
Bryan Lund, over at the TWI Blog has written a very thoughtful review of my book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
His review is written from the perspective of an engineer reading the book. His criticism is constructive and I appreciate the review, which concludes with:
“Lean Hospitals is a great book, loaded with how-to and sharp insight that predicts the future of healthcare; those organizations that run business as usual and those that are customer-oriented. The style is straightforward – concepts backed up with know-how, but may require another read to fully grasp the full context. This is because the examples tend to chop up the flow of the concepts and I found myself going back a couple of times to tie it all together. Regardless of my minor observations, keep this fantastic reference handy; I have pulled it off the bookshelf several times already and I work in consumer goods manufacturing, so it should be extremely useful to anyone in a hospital setting.”
Google Books, if you're interested, has my book (at least a few pages) online if you want to browse through some of it that way.
On the self-indulgent topic of my own book, here's a webpage in French that talks about Lean healthcare and my book. An auto translation to English by Google can be found here.
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Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.