A Review of "Lean Hospitals"
Bryan Lund, over at the TWI Blog has written a very thoughtful review of my book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction.
His review is written from the perspective of an engineer reading the book. His criticism is constructive and I appreciate the review, which concludes with:
“Lean Hospitals is a great book, loaded with how-to and sharp insight that predicts the future of healthcare; those organizations that run business as usual and those that are customer-oriented. The style is straightforward – concepts backed up with know-how, but may require another read to fully grasp the full context. This is because the examples tend to chop up the flow of the concepts and I found myself going back a couple of times to tie it all together. Regardless of my minor observations, keep this fantastic reference handy; I have pulled it off the bookshelf several times already and I work in consumer goods manufacturing, so it should be extremely useful to anyone in a hospital setting.”
Google Books, if you're interested, has my book (at least a few pages) online if you want to browse through some of it that way.