A Review of "Lean Hospitals"

Training Within Industry – TWI Blog: Lean Book Review: Lean Hospitals by Mark Graban

Bryan Lund, over at the TWI Blog has written a very thoughtful review of my book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction.

His review is written from the perspective of an engineer reading the book. His criticism is constructive and I appreciate the review, which concludes with:

“Lean Hospitals is a great book, loaded with how-to and sharp insight that predicts the future of healthcare; those organizations that run business as usual and those that are customer-oriented. The style is straightforward – concepts backed up with know-how, but may require another read to fully grasp the full context. This is because the examples tend to chop up the flow of the concepts and I found myself going back a couple of times to tie it all together. Regardless of my minor observations, keep this fantastic reference handy; I have pulled it off the bookshelf several times already and I work in consumer goods manufacturing, so it should be extremely useful to anyone in a hospital setting.”

Google Books, if you're interested, has my book (at least a few pages) online if you want to browse through some of it that way.

On the self-indulgent topic of my own book, here's a webpage in French that talks about Lean healthcare and my book. An auto translation to English by Google can be found here.

If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.