Interview with Productivity Press

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Lean Insider: Book Talk: Lean Hospitals

Here's a quick link to an interview that Ralph Bernstein, of the Lean Insider blog at Productivity Press, conducted with me the other day about my book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction.

Thanks to Ralph for posting the interview. Be sure to check out his blog regularly.

Thanks also to a returning sponsor, Gemba Research. They are running ads for their new Gemba Academy and their popular “Japan Kaikaku Experience” tours to learn TPS in Japan. If you're a reader through RSS, I do encourage you to visit their site as a valued sponsor of my blog.

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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