Tag: Leadership
Webinar Preview (and Recording): Pursuing Zero Harm as a Driver of...
I'm very happy that my friend and long-time colleague Meghan Scanlon, a Principal with the firm Value Capture, presented a webinar that KaiNexus and...
Operational Excellence Mixtape: February 15, 2019
Healthcare - Creating Value for Patients
Daily safety huddles are simple, inexpensive, and effective methods to raise and escalate patient safety risks. Start your safety...
Operational Excellence Mixtape: February 1, 2019
Healthcare - Creating Value for Patients
Why do we have to wake up patients to take vital signs every 4 hours if they are stable? ...
Podcast #329 – Mike Eisenberg, The Film “To Err is Human”...
Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film "To Err is Human," a...
Operational Excellence Mixtape: January 18, 2019
Healthcare - Creating Value for Patients
Too often, patient involvement in design and research is tokenist or "tick-box", and requires burdensome processes for participation. To truly design...
“We Have Gotten Too Far From our People and the Core...
Mark's Note: Today's post is written by Ken Segel, the managing director of Value Capture, LLC. This is the first of what I hope...
Podcast #328 – Bette Gardner and Jeff Heil, Friday Night at...
My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the creator of a fantastic simulation...
Remembering Herb Kelleher: The Power of Authentically Engaging Employees
Last week, Herb Kelleher passed away. He was the legendary founder, CEO, and Chairman of Southwest Airlines.
Southwest posted a nice tribute photo of him...
Operational Excellence Mixtape: Best of 2018
Hi All - here's a collection of the most read Mixtape links from 2018. I compiled the links with the greatest number of viewers and...
Operational Excellence Mixtape: December 21, 2018
Mark's Note: I've known Ryan McCormack for many years now, thanks to his previous work in Lean healthcare and his attendance at Lean Healthcare...
Operational Excellence Mixtape: December 7, 2018
Healthcare - Creating Value for Patients
Healthcare is the world's largest cottage industry, as evidenced by the enormous variation in practice. Healthcare practitioners may finally be...
Operational Excellence Mixtape: November 23, 2018
Healthcare - Creating Value for Patients
Hospitals have been collecting patient complaint data for decades, but leveraging the data for improvement has remained elusive. Some new...