What Do These Healthcare Leaders Mean by “Habitual Excellence?”


I post here a lot about my most recent podcast series, “My Favorite Mistake,” but my first pandemic podcast project was a collaboration with the firm Value Capture. It's a podcast series called “Habitual Excellence,” using a phrase from Paul O'Neill, who we lost earlier this year.

I've posted once about some of the early episodes, but I'd like to share a list of some of the more recent episodes. We produced 30 episodes this year, on a weekly tempo. We'll be back in 2021 with a bi-weekly cadence. I want to thank our amazing guests and I'd also like to thank Helen Zak for lining up many of these guests.

I think there are a lot of great conversations here, on themes of leadership, safety, and organizational culture. We talk to some professors, some healthcare leaders, and some healthcare professionals. I'm proud of what we've done here and I'm happy that we've focused on increasing the diversity of our guests.

You can find us on Apple Podcasts and other places you find podcasts. Here is an embedded player from Apple:

Some recent episodes and links to the pages where you can listen, watch the YouTube video, and read transcripts.

Habitual Excellence Episode #30: Alyson Gordon on Developing Everyone, Every Day to See, Solve, and Share

Habitual Excellence Episode #29: Rachna Shah, Ph.D. on Lean in Academia and the Role of Leadership

Habitual Excellence Episode #28: Rob MacIsaac, President of Hamilton Health Sciences and His Three Rules

Habitual Excellence Episode #27: Theresa Frei on Leading With Safety and Addressing Staff & Patient Covid Fears

Habitual Excellence Episode #26: Kedar Mate and Patricia McGaffigan on Workforce Safety & Patient Safety

Habitual Excellence Episode #25: Aravind Chandrasekaran on Continuous Improvement & Psychological Safety

Habitual Excellence Episode #24: Dr. Dan Carey, Virginia Secretary of Health and Human Resources

Habitual Excellence Episode #23: Dr. Tom Peterson on Healthcare Safety for Employees and Patients

Habitual Excellence Episode #22: Dr. Steve Muething on Improving Safety in Children's Hospitals

Habitual Excellence Episode #21: Cliff Orme on Hospital Leadership Lessons From Paul O'Neill

Habitual Excellence Episode #20: Patrick Anderson on the Lasting Influence of Paul O'Neill

Habitual Excellence Episode #19: Value Capture Team on Safety for Patients and Staff

Episode #19 has a video with Value Capture leaders and advisors talking about why safety is important to them:

Thanks for checking this out…

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


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