What Were the 11 Most Read LeanBlog.org Posts of the Second Half of 2020?


Thanks everybody for reading my blog here in 2020.

When I posted the top 10 most-read posts from the first half of the year, things were very Covid heavy. I've blogged less about that (but more about issues like #RootCauseRacism). We can see the light at the end of the tunnel… when it comes to Covid. We'll keep working on racism…

It's been a podcast-heavy year for me. I've been talking more than writing. I'll get back to writing more, I'm sure. I released 21 “Lean Blog Interviews” podcasts in the 2nd half of the year, the same number as the first half. I was also happy to continue the “Lean Whiskey” podcast series and I released five episodes of that series.

I started a new podcast series in September called “My Favorite Mistake” and I've released 27 episodes as of today.

I've uploaded most of those various podcast episodes to YouTube, and the year-in-review stats that they sent me are:

  • Uploading 2927 minutes of content (50 hours)
  • This past year, you gained 194 subscribers and 32,030 new views
  • Viewers spent 102,551 minutes watching your videos in 2020!
  • Your videos received 278 likes in 2020

Vanity metrics” :-)

Below are the ten most-read posts of the second half of the year, according to Google Analytics (popularity doesn't imply quality, but it's interesting to see what people are reading and sharing) — data through December 16.

You can also see which posts or pages have the most views, all time, since I started the blog in 2005.

Posts Written in the Second Half of 2020

Here are the top 10 most-read posts:

  1. Was I the Worst Customer at Starbucks — or the Best?
  2. CEO Akio Toyoda's Perspectives on the Toyota Production System
  3. Why I'm “Handing Over” My Blog for the Week to #RootCauseRacism
  4. Podcast #379 — Katie Anderson on “Learning to Lead, Leading to Learn”
  5. I Learned a New Word for Our Continuous Improvement Vocabulary — Maybe
  6. My Personal Anti-Racism Plan? Let Me Check My Pockets.
  7. Representation Matters
  8. Mourning the Loss of a Kaizen Mentor and Teacher, Norman Bodek
  9. Lean Podcast #390 — Keith Ingels on “Adopting and Adapting” TPS to the Raymond Lean Management System
  10. One Small Thing: Sharing our Visions and Voices to #RootCauseRacism
  11. Podcast #382 — Tom Peters on Managing During the Madness of Covid Times and Beyond

Beyond the rankings, did you have a favorite post or podcast? If so, please share your thoughts in the comments.

Some of these posts are habitually popular, appearing on this list every six months… and there are a few new ones that popped up in to the top list:

And, as always…

Thanks for being part of my community here! Thanks for reading and listening!


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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