Tag: Healthcare Kaizen

Registration is now open for our “Kaizen Live!” event, where you can visit Franciscan St. Francis Health in Indianapolis to see what a “culture of continuous improvement” is like in a way that will help you in creating the same for your organization.

Lean leadership isn't just about asking people how to fix problems--it's about asking them what problems matter most. When leaders shift from telling to...

TL;DR: Franciscan Health built a lasting culture of continuous improvement by patiently practicing Kaizen every day--not as a program, but as a way of...

Episode #242 is unique in that it's a collection of audio clips from videos that Joe Swartz and I shot in late 2014 at...

Last year, Joe Swartz and I hosted a workshop at his organization, Franciscan St. Francis Health in Indianapolis. We called it “Kaizen Live!” and it was designed as an opportunity to see a culture of continuous improvement – what does it look like? What do people say?We lay this out in our Healthcare Kaizen books...

It's been a little while, but here's a new video about Kaizen and continuous improvement from our friends at Franciscan St. Francis Health in...

In my first post about the on-site Kaizen learning experience at Franciscan St. Francis Health, an event I came to call "Kaizen Live," I...

I wanted to share a recent Kaizen improvement story that I heard from a hospital. Great things can happen when we: Listen to our patients Take action...

Last Wednesday and Thursday, I collaborated with Joe Swartz and a countless number of his colleagues to host 24 visitors from different health systems (and...

Joe Swartz and I have been working for a while to put together our first onsite Kaizen workshop at his health system, Franciscan St....

Hi - I'd let to let you know about or remind you about a few upcoming events that I'll be a part of. I hope...

I do my best to "practice what I preach" in terms of Lean and Kaizen principles and spirit. No, I don't have tape outlines...