Joe Swartz and I are building upon our well-received (and Shingo Research Award winning) book Healthcare Kaizen with a new special edition aimed at busy senior leaders. The book is available for pre-order now at Amazon.com: The Executive Guide to…
Below is a very nice video that was produced by Franciscan St. Francis Health System, the organization where my Healthcare Kaizen co-author Joe Swartz is the Director of Business Transformation. The video was made for use related to our book’s…
My co-author Joe Swartz and I are happy to announce that our book Healthcare Kaizen was named a recipient of the prestigious Shingo Professional Publication and Research Award. The award will be formally presented to the co-authors in early 2014…
I first held a public registration workshop based on the book “Healthcare Kaizen” in Denver last month. I’m going to repeat the workshop in the Dallas / Fort Worth area on the afternoon of June 25. Of course, being a…
I saw some posters and presentations at the recent Society for Health Systems conference that include some nice examples of this approach from organizations including the Indianapolis VA, East Tennessee Children's Hospital, and Norwalk Hospital...
I saw an interesting article in The Telegraph: “Revealed: al-Qaeda’s 22 tips for dodging drones.” Apparently, the Al Qaeda terror network is responding to the U.S. drone attacks by developing and sharing ideas, tips, and methods for avoiding attack with…
Suggestion boxes rarely lead to meaningful change because ideas disappear into slow, opaque processes. Healthcare Kaizen works because leaders and frontline staff collaborate to test, implement, and learn from improvements in real time. The result is better engagement, safer care,…
I’m going to be in Denver to participate in a “lean healthcare” panel on April 12 through the Colorado Healthcare Strategy & Management group. While in town, I am going to experiment with a public registration seminar/workshop on my book,…
As we enter the new year, it’s a great time to reflect back on 2012 – what worked and what didn’t work… what do we plan to do differently in 2013? Those are some of the core questions found on…
Thanks to my friend Matt May (check out his new book The Laws of Subtraction) for hosting “5 Questions” about my latest book Healthcare Kaizen. Matt asked some great questions and I hope you enjoy the discussion. Healthcare Kaizen: 5…
Suggestion boxes collect ideas–but Kaizen builds capability. In this short video, I explain why continuous improvement depends on leadership behaviors, not passive systems. The Lean Enterprise Institute recorded this short video while we were at the recent Northeast Shingo Prize…
Here are two blog posts that my co-author, Joe Swartz, and I were very happy to see about our book Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements: From the Virginia Mason Medical Center Blog: “Could this new book…
