Shingo Research Award for “Healthcare Kaizen”!


Shingo Research AwardMy co-author Joe Swartz and I are happy to announce that our book  Healthcare Kaizen  was named a recipient of the prestigious  Shingo Professional Publication and Research Award. The award will be formally presented to the co-authors in early 2014 at the Shingo Prize annual conference. A formal release will be coming out in a few weeks, but we were told we could share this news.

Joe and I are honored by this designation and we thank our mentors and teachers, including Norman Bodek and Masaaki Imai, both of whom contributed “front matter” to be included in our book. Thank you, thank you to them.We also thank all of those whose Kaizen improvement work has inspired us – including the amazing people at Franciscan St. Francis Health System, Joe's organization, as well as all of the healthcare professionals Mark has worked with at numerous organizations who were willing to share their improvement work.  We share this honor with all of them and hope their work continues to inspire others to improve healthcare.

Thanks again to the Shingo Prize Organization for once again honoring my work, after my first book  Lean Hospitals also received this recognition in 2009.

Buy the book via or our publisher  Productivity Press. Speaking of Productivity Press, thanks go to our acquisition editor, Kris Mednansky, and the team there.

This Award is named in honor of  Dr. Shigeo Shingo, credited as one of the creators of the Toyota Production System. It's also an honor to included with such an illustrious list of previous Research Award winners.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


  1. Congratulations, Mark and Joe! Just an editorial… If anyone out there hasn’t yet bought this book I highly recommend it. It’s full of excellent practical advice for launching and implementing daily kaizen and engaging the whole workforce. I read it last summer and took away a lot of good applicable learning. Full disclosure – this is my own unsolicited, unpaid plug.


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