All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
Of the different podcasts I host, the “Habitual Excellence” podcast provides the most opportunity these days to interview healthcare leaders who are doing great work. I don’t post every episode here, but I do want to share this discussion with…
Today’s episode of “My Favorite Mistake” is another one that Lean practitioners will especially like. My guest, Sabrina Moon, talks about how she (unfortunately) learned “command and control” management in her early days at General Motors. She talks eloquently about…
I was excited to be host and moderate a panel discussion today on a very important and timely subject. Improving the COVID Vaccination Process: Lessons from the Field (Expert Panel Discussion) January 21 from 1:00 – 2:30 ET This was…
Here, I wanted to share a few thoughts and ideas from yesterday’s inauguration ceremony… First off, stealing the show was poet Amanda Gorman. I was really impressed with her words, her poise, and her delivery. It’s a masterclass for any…
Joining me for Episode #397 is Hide Oba. His father was the late Hajime Oba, famous for his work at Toyota and the TSSC, as Steve Spear and I discussed back in Episode #386. Hide worked with his father at…
Before I get into this post, I want to also point you to another post that I wrote for the Value Capture blog: Salem Health Presentation on Their Covid Vaccination Process and Lean Now, on to the injection mistakes discussion.…
Of the 32 episodes of the “My Favorite Mistake” podcast that I’ve released so far, the episode with Billy Taylor has been the most listened to by far — by a factor of five. Readers of this blog most likely…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! One more note from Mark: Check out Episode 32 of “My Favorite Mistake” with consultant Michele Parrish as our…
My guest for Episode #396 is Patrick Adams, the author of the new book (released as a paperback today!), titled Avoiding the Continuous Appearance Trap: 12 Questions to Understand What’s Truly Underneath Your Culture. You can learn more about the…
I’ve stopped sharing every single episode of the “My Favorite Mistake” podcast here on the blog, but I will share episodes that feature folks from the Lean community. Today’s “My Favorite Mistake” is one such episode, featuring my friend (and…
tl;dr: A closer look at NHS patient dignity data shows that small year-to-year changes don’t automatically mean improvement. By plotting the data over time and using Process Behavior Charts, we can see when a real system change occurred–and avoid misleading…
Want to have a chance to win one of these snazzy “My Favorite Mistake” coffee mugs? It’s the perfect vessel for your coffee or tea… sip and listen! Click here to enter (open to U.S. addresses only due to shipping…
