Measures of Success: Read a Free Preview and Explore the Book
Originally posted in July 2018 as the book website launched. Updated with current reading and buying options.
If every red number triggers an explanation, your team can spend a lot of time discussing performance without learning how to improve it. I wrote Measures of Success: React Less, Lead Better, Improve More to help leaders use that time more effectively.
The finished book is available now. The easiest place to begin is the free preview: read a sample with one of your own recurring metrics discussions in mind.
What problem would you like to solve?
Perhaps your team celebrates a small increase one month and investigates a small decrease the next. Before assigning another explanation, ask whether you have evidence of a meaningful change in the system.
Process Behavior Charts help distinguish signals from routine variation. That does not mean accepting poor results. A predictable process can still need improvement; it calls for a different response from investigating a specific change.
The book develops that way of thinking through charts, workplace examples, and guidance for getting started. For a brief orientation, read my reader's guide to Measures of Success.
Choose your next step
Start with the sample to see whether the approach fits your work. When you are ready, the book's buying page brings together current editions and purchase options. You can also find the ebook on Leanpub.
If your challenge is helping a leadership team apply the ideas together, explore workshops using your metrics.
How this started
In 2018, I expanded a single page on MarkGraban.com into a dedicated book website. Early readers helped shape the book before the finished ebook and print editions. The site now brings the preview, book information, and supporting resources together.
