There's a funny cartoon over at ONEFTE.com about suggestions and employee ideas. The post is titled “Where good ideas go to die.” One time in a hospital, a heard a team member say that about their suggestion box.
The cartoon helps illustrate why Kaizen has to be a non-bureaucratic approach to improvement. Kaizen is not the suggestion box. Kaizen is focused on people taking action on their own ideas, not running an idea up the flagpole for a slow, distant approval by a committee. Our upcoming Healthcare Kaizen book covers all of this and more. This video from MD Anderson discusses their Kaizen process.
On Saturdays, I like to post a video or a cartoon that takes a lighter look at Lean and related concepts. Check out those posts here.
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