This ad in the Minneapolis/St. Paul airport caught my eye today (sorry for the blur, I was on a moving walkway…)
This is probably not to be confused with law firms that are using Lean principles (as I've written about before).
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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
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Yeah, I remember seeing that same sign along the moving walkway passing through the Minneapolis airport. It was in July 2006, so they have been making that claim for a while now.