Thinking of employee suggestions, I had a flashback this week. Back when I worked at General Motors, we had a typical non-lean suggestion system. People could fill out a form with the idea, in triplicate, keep the green copy, something like that.
I left the company for grad school in 1997. I recall receiving a letter in the mail at least a year afterward, it might have even been early 1999 as I was getting ready to graduate.
The letter was a formal rejection, from GM, of my employee suggestion. That's a perfect illustration of what NOT to do with a suggestion program.
It was a perfect reminder to me about why I was NOT going back to that company.
What do you think? Scroll down to comment or share your thoughts and the post on social media. Don't want to miss a post or podcast? Subscribe to get notified about posts via email daily or weekly.
- We All Make Mistkaes, Especially Me - September 22, 2022
- Why Sam Morgan Loves Lean (and Kata) and How He Helps Others Be Confident Learners - September 21, 2022
- A Mystery Solved! That Photo I Use to Talk About Standardized Work and Workarounds - September 19, 2022
Do you remember what the idea was? Maybe you should resubmit it?
[…] is an earlier post of mine thinking back to the horrible suggestion system back at GM. Please check out my main blog page at […]