This archive collects videos, webinar recordings, livestreams, and video-based conversations focused on Lean leadership, continuous improvement, psychological safety, and learning from mistakes. These videos are meant to support reflection and practical application—not just passive viewing—across healthcare, manufacturing, and knowledge work.
Topics range from executive leadership behaviors and Kaizen to Deming, Toyota, and building cultures where people feel safe to speak up and improve.
The W. Edwards Deming Institute and Dr. Deming's grandson Kevin Cahill worked with NBC to make the 1980 program available, giving the institute perpetual rights to it (see their blog post). To the institute's credit, they've made this freely available on YouTube.
For today’s Throwback Thursday, I somehow stumbled across this video on YouTube… it’s a video from 1946 that was produced by General Motors, their industrial engineering staff, the General Motors Institute (now Kettering University), and the University of Iowa.
In this post, I’ll present a parody video of Keith Olbermann‘s “worst persons in the sports world” videos. I don’t know how much overlap there is between people who read my blog and people who are fans of Olbermann. I’ve…
A collection of creative videos was recently brought to my attention and I’d like to share them here. They are created by Dr. Mark Harrison (@leanpsychiatry), a psychiatrist for an NHS Trust. He created the videos by taking photos of…
Today, I’m sharing a 10-minute video that was shared by the Five Hills Health Region within the Saskatchewan health system. In the video, Heather, the director of women’s health unit and pediatrics, describes their kanban system for managing supplies and materials. They…
Following up on yesterday’s post on seemingly successful experiments with ACOs, here’s another article, from HBR, on “safety huddles” in healthcare: “How Every Hospital Should Start the Day“ I’ve seen some hospitals using daily safety huddles. It sends a powerful message…
This week is the annual Patient Safety Awareness Week, presented by the National Patient Safety Foundation, a non-profit that I like and support. As Lean thinkers, I hope we’d recognize that the amount of patient harm and death that’s caused…
Here’s another video in the series that Joe Swartz and I shot at Franciscan St. Francis Health back in October. See them all here or via a YouTube playlist. You might remember pharmacy manager (now director) Ronda Freije from two previous videos. Here,…
Here’s the latest video in the series that Joe Swartz and I shot at Franciscan St. Francis Health back in October. See them all here or via a YouTube playlist. In this video, the endoscopy nurses who previously talked about…
Here’s the latest in our series of videos about Kaizen and a culture of continuous improvement at Franciscan St. Francis Health in Indianapolis. Scroll down in this post for a survey that Joe Swartz and I are doing about a workshop…
A few weeks back, I posted the first new video from my Healthcare Kaizen co-author‘s health system: “Endoscopy Nurses are “Kaizen Crazy” at Franciscan St. Francis Health!” Today’s post includes the second video and, as I add new ones, you can…
Four years ago, I parodied the style of GEICO commercial that they were running at the time with a “did you know that Steve Martin’s character from The Jerk was bad at 5S?” The other day, I was thinking about…
