Tag: Standardized Work
#Lean Thoughts While Watching Football
I've blogged about football before - I should say "American football," since I have many international readers.
I should say I've blogged about events on the football field and the approaches of football coaches that remind me of Lean thinking.
Here are a few of those thoughts from last weekend -- topics include "lack of urgency," "that's not my job," and "the process."
Airplane Food: Flight Attendant Kaizen or a Violation of Standardized Work?
Today's blog post is about airplane food. It's not about the quality of airplane food... it's not an SNL Seinfeld-ish "what's the deal with...
My Webinar Recording: Standardize What Makes Sense…
Today at 3 PM, I'm doing a webinar at the invitation of the BC Patient Safety & Quality Council, as part of their "Quality Café" series. Thanks for the invitation!
It's open to the public and it's titled:
"Standardize What Makes Sense... Then Engage Everybody in Improving What You Standardized"
I hope you can join us...
Signs, Error Proofing, and Explaining Why in the Gym
Are warning signs or instruction signs effective when they just tell people what to do? Should we use error proofing instead? Is it more powerful to explain why when we have be directive. That's what I explore in this post, with some examples from hospitals and a condo gym.
[Updated] Texas Rangers’ 3B Adrian Beltre Ejected for 5S or Standardized...
Update: See the end of the post with some photos I took at the game yesterday where Beltre got his 3000th career hit -...
Live Blogging Day 1 of #HCSummit17 – #Lean Healthcare Transformation Summit
I'm at the 8th annual Lean Healthcare Transformation Summit in Palm Springs, California.
Follow on Twitter using the hashtag #HCSummit2017.
If you're here at the event,...
A Confusing Rule That Seemed to Not Be Enforced: Minor League...
Questions for a baseball game, a hospital or any workplace: What happens when we have rules that are confusing to people? What happens when those rules aren't being enforced? And what if the rule is a solution to a problem that's not really a problem?
The Good and the Bad of the United CEO’s Follow Up...
It's good that United's CEO has taken responsibility for system problems. It's great that they are changing some policies. But why does he say they don't have a culture problem if employees aren't empowered? That sounds like "culture" and a "problem" to me.
What are the “Quick Wins?” Ask the People Doing the Work
Last week, I received a few questions from somebody at a hospital system and I thought I'd address one of them here: "Can you suggest any "quick wins" to get staff engaged in a Lean culture?"
“Practicing Lean” Excerpt: Lesa Nichols on Standardized Work & Learning
As I'm documenting in the comments here, the collaborative eBook Practicing Lean has now generated more than $1000 in donations to the Louise Batz Patient Safety Foundation....
#TBT: What CFO Magazine Wrote About #Lean in 2009
I first blogged about this article back in 2009 and it's still online:
"Keen to Be Lean"
The sub headline talks about hospitals being "desperate to...
Guest Post: Tom Brady (TB12) – Lean Thinker
Mark's Note: Today's post is by a new guest contributor, Tom Gormley. I first met Tom in 2009 or 2010 when my wife and...