The Good and the Bad of the United CEO’s Follow Up to Flight 3411
It's good that United's CEO has taken responsibility for system problems. It's great that they are changing some…
Browsing Tag
Standardized Work
What are the “Quick Wins?” Ask the People Doing the Work
Last week, I received a few questions from somebody at a hospital system and I thought I'd address one of them…
“Practicing Lean” Excerpt: Lesa Nichols on Standardized Work &…
As I'm documenting in the comments here, the collaborative eBook Practicing Lean has now generated more than $1000 …
#TBT: What CFO Magazine Wrote About #Lean in 2009
I first blogged about this article back in 2009 and it's still online:
"Keen to Be Lean"
The sub headline talks…
Guest Post: Tom Brady (TB12) – Lean Thinker
Mark's Note: Today's post is by a new guest contributor, Tom Gormley. I first met Tom back in 2009 or 2010 when…
The Time I Volunteered at a Distillery and Couldn’t Help Doing Kaizen
One thing I enjoy is the opportunity to basically be a “value adding” worker in a process. The work is pretty…
What Do You (or Your ______) Like or Dislike Most About Your Hospital?
This article caught my eye at Becker's Hospital Review:
We asked 13 physicians what they really think of their…
Lean at UCLA Harbor Medical Center Featured by the BBC
The BBC radio program "The Science Hour" recently aired a program with a segment where an unexpected person (Dr.…
Guest Post: Is Your Organization Practicing “Unlean Lean”?
Mark's note: Today's post is something that Drew Locher originally published in his email newsletter (sign up…
The Shared Interests & Goals of Lean and the Patient Safety Movement
Later today and tomorrow, I'll be attending the annual World Patient Safety, Science & Technology Summit that's…
Another Conversation About L.A.M.E. and Lean in Manufacturing and Healthcare
It's far too common to see somebody with just a little bit of understanding about Lean do things that really…
Lean Thoughts at a Toronto Blue Jays Game
I love what I do and I travel a lot... the travel can sometimes be a drag, such as last Monday's flight delays with…
A Lean Guy Listens to NPR: NICU Waste, Growing a Rural Hospital, Value in Cancer…
I did a similar post in 2012, but here's a post where I share some recent NPR stories that I've heard recently…
Is Your Lean Journey Being Embraced With “Open Arms?” Are you…
The phrase "Lean journey" is used widely to describe an organization's transformation over time. It's either a…
Are Hospitalists Ready to Get Serious About Reducing Waste and Improving Care?
I was quoted in two articles that appeared in "Today's Hospitalist":
"Discharging Mr. Wood: Time to get…
[Video] Kim Barnas on Moving Beyond Heroics and on to Lean Management
Today, I'm traveling to Orlando for the annual Society for Health Systems conference. I hope to see some of you…
Guest Post: Standardized Work is for Leaders, Not Just Assembly Lines
Mark's note: Today's post is by David Meier, a former Toyota group leader, and co-author of the excellent books The…
Questions That Aren’t Really Questions
My Lean mentors often talk about "leading with questions." Kim Barnas and ThedaCare use this approach in different…