“You get what you expect and you deserve what you tolerate.” Mark Graban Feb 10, 2014 9 Blog Along my Lean journey, I learned an expression about the role of leaders and I shared this in my first book Lean…
Toyota Tour Thoughts – Yes, They Have Opportunities for Kaizen Mark Graban Jan 13, 2014 4 Blog I had a chance to go back to the Toyota Motor Manufacturing Texas (TMMTX) plant in south San Antonio last week with…
Standardized Work? Why Are NFL Concussion Guidelines Not Always Followed? Chad Walters Jan 11, 2014 9 Blog Mark's note: Ah, another NFL playoff weekend and time for another football post to follow up my apparent jinxing of…
Fantastic Mixed Media Online Presentation about Lean in Healthcare Mark Graban Jan 8, 2014 0 Blog I recently stumbled across a very interesting and well-produced mixed-media presentation that starts with the…
Lean For Thought Christina Kach Nov 7, 2013 13 Blog Mark's Note: I'm just getting back from vacation, so we're wrapping up the guest posts. Today's post is by…
Guest Post: How Standardized Does a Kaizen Process Need to Be? Mark Graban Sep 24, 2013 2 Blog Mark's Note: Today's post is by a colleague from The Netherlands, Erwin Haas. Erwin is a leader in a Dutch…
Podcast #185 – Karen Dunn Skinner & David Skinner on Lean in Law Firms Mark Graban Sep 12, 2013 3 Blog My guests for episode #185 are Karen Dunn Skinner and David Skinner and our topic, for the first time on!-->!-->!-->!-->!-->…
What’s Lean or What Works? Centralizing Hospital Functions Mark Graban Aug 1, 2013 9 Blog I had a chat with somebody from a hospital recently who asked about following one Lean principle and that…
Kaiser Permanente CEO George Halvorson on Continuous Improvement Mark Graban Jul 11, 2013 5 Blog There's a great piece, currently available for free on the HBR website, about continuous improvement: The…
Toyota Brings TPS & The Toyota Way to India – The Same Familiar… Mark Graban May 3, 2013 14 Blog Here's a fascinating article: "How Toyota brought its famed manufacturing method to India." The piece starts…
A Lean Guy Watches CBC’s “Rate My Hospital” Mark Graban Apr 29, 2013 12 Blog "Approximately 8 to 10% of the individuals who walk through our doors are being hurt by us," says David Musyj, CEO…
Live Blogging AME Spring Conference: 17 Years of Lean at Autoliv Mark Graban Apr 17, 2013 3 Blog I've been fortunate to have the chance to visit an Autoliv factory in Utah - a great Lean company that makes air…
Podcast #169 – Len Berry, PhD on “The Promise of Lean in… Mark Graban Mar 27, 2013 2 Blog Len Berry Joining me for Episode #169 is Leonard L. Berry, PhD, Distinguished Professor of Marketing!-->!-->!-->!-->!-->…
Photos from the Toyota San Antonio Plant Visitor Center Mark Graban Mar 15, 2013 2 Blog Following up on my recent post on the tour of the Toyota Motor Manufacturing Texas (TMMTX) plant in San Antonio,…
Podcast #160 – Dr. Joseph Guarisco, Emergency Department Process Improvement Mark Graban Jan 4, 2013 1 Blog My guest for podcast #160 is Joseph S. Guarisco, M.D., FAAEM, FACEP. Dr. Guarisco is currently Chairman of!-->!-->!-->!-->!-->…
Hospital Workers, Flu Shots & Standardized Work Mark Graban Nov 26, 2012 53 Blog While working in different environments and different industries, I've seen many work requirements that were deemed…
Standardized Work: “Unity in the Essential, Liberty in the… Mark Graban Nov 14, 2012 13 Blog Our Kaizen Institute guide, Brad Schmidt (pictured above) talked to us on Monday about standardized work. He said,…
Learning Jazz (and Lean?): Imitate, Integrate, Innovate Mark Graban Oct 29, 2012 17 Blog Although I don't get to play much anymore, I used to be a pretty serious drummer (I almost said "musician,"!-->!-->!-->…