Tag: Shingo
Why Psychological Safety Is the Foundation for Continuous Improvement — and...
I'm looking forward to facilitating a workshop at Shingo Connect: USA 2026 in San Diego titled "Psychological Safety as a Foundation for Continuous Improvement."...
Honoring Mistakes, Mentors, and Continuous Improvement: Reflections on the Shingo Publication...
Today's post is a longer and annotated version of my acceptance speech at last week's Shingo Conference awards gala.
It's a great honor that The...
Why Lean Fails Without Psychological Safety
TL;DR: Lean tools don't fail because people resist change--they fail because people don't feel safe. Psychological safety is the starting line for continuous improvement....
‘The Mistakes That Make Us’ Receives the Shingo Publication Award!
I'm very excited to announce that my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, has been officially...
My Shingo Webinar Recording on Learning from Mistakes and More
TL;DR: Learning from mistakes requires more than problem-solving tools -- it requires psychological safety.In this Shingo Institute webinar, Mark Graban explains why fear and...
Learning From Mistakes: Psychological Safety and Continuous Improvement
TL;DR: Organizations that learn from mistakes outperform those that hide them. Psychological safety enables people to speak up, strengthen problem solving, and sustain continuous...
Recorded Panel Discussion: Preview of the Future of People at Work...
View the free live stream on LinkedIn -- the recording is now available also via YouTube.
Next Tuesday, join me as I host a panel...
Ryan McCormack’s Operational Excellence Mixtape: March 22, 2024
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...
Shigeo Shingo on Learning from Mistakes: Why “Foolproofing” Became Mistake-Proofing
tl;dr: Shigeo Shingo and Norman Bodek understood that humans are fallible, and blaming people does not prevent defects. Mistake-proofing works when it respects people,...
Ryan McCormack’s Operational Excellence Mixtape: February 23, 2024
Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...
Embracing Poka-Yoke: The Art of Mistake-Proofing, a Preview of John Grout’s...
I was excited to host and moderate this recent webinar on January 17th at 1 pm ET.
Register using the link below to view...
From Failure to Foresight: The Shingo Institute’s Ken Snyder’s Favorite Mistake
In this week's episode of "My Favorite Mistake," we're lucky to have Ken Snyder, a celebrated figure in the realm of business and academia...















