Tag: Shingo

Why Psychological Safety Is the Foundation for Continuous Improvement — and...

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I'm looking forward to facilitating a workshop at Shingo Connect: USA 2026 in San Diego titled "Psychological Safety as a Foundation for Continuous Improvement."...

Honoring Mistakes, Mentors, and Continuous Improvement: Reflections on the Shingo Publication...

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Today's post is a longer and annotated version of my acceptance speech at last week's Shingo Conference awards gala. It's a great honor that The...

Why Lean Fails Without Psychological Safety

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TL;DR: Lean tools don't fail because people resist change--they fail because people don't feel safe. Psychological safety is the starting line for continuous improvement....

‘The Mistakes That Make Us’ Receives the Shingo Publication Award!

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I'm very excited to announce that my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, has been officially...

My Shingo Webinar Recording on Learning from Mistakes and More

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TL;DR: Learning from mistakes requires more than problem-solving tools -- it requires psychological safety.In this Shingo Institute webinar, Mark Graban explains why fear and...

Learning From Mistakes: Psychological Safety and Continuous Improvement

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TL;DR: Organizations that learn from mistakes outperform those that hide them. Psychological safety enables people to speak up, strengthen problem solving, and sustain continuous...

Recorded Panel Discussion: Preview of the Future of People at Work...

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View the free live stream on LinkedIn -- the recording is now available also via YouTube. Next Tuesday, join me as I host a panel...

Ryan McCormack’s Operational Excellence Mixtape: March 22, 2024

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Shigeo Shingo on Learning from Mistakes: Why “Foolproofing” Became Mistake-Proofing

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tl;dr: Shigeo Shingo and Norman Bodek understood that humans are fallible, and blaming people does not prevent defects. Mistake-proofing works when it respects people,...

Ryan McCormack’s Operational Excellence Mixtape: February 23, 2024

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

Embracing Poka-Yoke: The Art of Mistake-Proofing, a Preview of John Grout’s...

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I was excited to host and moderate this recent webinar on January 17th at 1 pm ET. Register using the link below to view...

From Failure to Foresight: The Shingo Institute’s Ken Snyder’s Favorite Mistake

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In this week's episode of "My Favorite Mistake," we're lucky to have Ken Snyder, a celebrated figure in the realm of business and academia...
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