TL;DR: Organizations that learn from mistakes outperform those that hide them. Psychological safety enables people to speak up, strengthen problem solving, and sustain continuous improvement.
The Shingo Institute invited me to share insights on learning from mistakes, psychological safety, and continuous improvement.
Click here to register for the webinar
They've also published an article that I wrote:
Psychological Safety: The Key to Effective Andon Cord Pulls and Continuous Improvement
The webinar description:
Join us for an engaging webinar as we explore the transformative power of cultivating a culture that learns from mistakes, ultimately driving continuous improvement and innovation, leading to greater success! Renowned author Mark Graban will draw upon examples from a diverse array of companies, including industry titans like Toyota and agile software startups such as KaiNexus.
During this session, participants will gain valuable insights into the experiences of CEOs and other leaders, regardless of company size, who have adeptly turned mistakes into opportunities for growth and advancement. While these leaders remain vigilant in error prevention, they recognize the profound value of embracing mistakes as pivotal learning moments, particularly within environments fostering psychological safety and robust problem-solving capabilities.
Through compelling narratives, attendees will discover lessons that both educate and inspire, recognizing that in the dynamic landscape of business, mistakes are inevitable — yet it is the process of learning from them that propels us forward!
If your organization wants to move beyond blame and build a culture that learns from mistakes, I help leaders strengthen psychological safety, problem solving, and continuous improvement–through keynotes, workshops, and advisory work.
Let's talk about what that could look like for your team.
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If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.
