Thanks as always to Ryan McCormack for this… Healthcare — Creating Value for Patients Another reminder that focusing on the patient and value-based care is a better approach than volumes. Sigh – when will we actually start doing this systemically in…
Thanks as always to Ryan McCormack for this… Healthcare — Creating Value for Patients The response of healthcare providers during Covid-19 reminds us of their vast creativity and professionalism. How come this has been largely squandered when driving quality improvement…
Thanks as always to Ryan McCormack for this… Healthcare — Creating Value for Patients Health systems with a culture of improvement find their capacity for solving problems useful during the pandemic. How do you talk to patients about treatment or…
Thanks as always to Ryan McCormack for this… Healthcare – Creating Value for Patients Virginia Mason’s 20 year pursuit of measurably better value for patients is paying off during pandemic-related travel restrictions through their innovative mix of telehealth and in-person care.…
Thanks as always to Ryan McCormack for this… Healthcare – Creating Value for Patients Health Care Workers Protect Us. It’s Time To Protect Them. Great article in HBR by Ken Segel and John Toussaint. Volume-based incentives drive behaviours — often…
Thanks as always to Ryan McCormack for this… Summer is approaching which means it’s time to review the 10 most popular mixtape links of 2020 so far. Here are the 10 most clicked links from 2020: 1. The crisis has…
Thanks as always to Ryan McCormack for this… Healthcare – Creating Value for Patients Electronic Health Records and Computerized Physician Order Entry were going to reduce errors and save lives by providing better clinical decision support and alerts for potential…
Thanks as always to Ryan McCormack for this… Healthcare – Creating Value for Patients Customer Experience practices are being more widely adopted in healthcare. Patient satisfaction surveys are no longer enough to put the patient experience at the centre of care.…
Thanks as always to Ryan McCormack for this… Healthcare – Creating Value for Patients Lean is being blamed for exacerbating pandemic responses due to a lack of capacity in Canadian healthcare systems in this opinion piece by Larry Haiven in the Halifax Examiner. …
Thanks as always to Ryan McCormack for this… Healthcare – Creating Value for Patients Paul O’Neill was a pioneer in establishing an all-encompassing pursuit of safety and zero harm as the path to excellence and profitability at Alcoa, and then…
Thanks as always to Ryan McCormack for this… Healthcare – Creating Value for Patients Healthcare and hospital staff around the world are working tirelessly to provide care during this crisis. I thank everyone that is selflessly sacrificing in service to…
Insights about improvement, innovation, and leadership… Dear Readers, Covid-19 has disrupted the world. We have been thrust into a situation where we are required to rapidly adapt and innovate, and the stakes have never been higher. Lean principles of continuous improvement…