Operational Excellence Mixtape: Best of First Half 2020


Thanks as always to Ryan McCormack for this…

Summer is approaching which means it's time to review the 10 most popular mixtape links of 2020 so far.

 Here are the 10 most clicked links from 2020:

1.  The crisis has caused many of us to rethink how we lead and operate, including Toyota as evident in Virus forcing rethink of Japanese way of business at Toyota

2.  Virginia Mason's deep experience with lean and process helped prepare them for the crisis.  Read more in Responding to Crisis at Virginia Mason

3. Jason Yip challenges the practice of cascading metrics in Strategy Deployment: from cascade to translation and synchronization

4. The crisis created some pressures to do more with the supposed ‘free time' it created, but taking care of yourself is plenty.  More in the New York Times,  Stop Trying to Be Productive

5. People using this time to develop new habits were interested in Creating Bullet Journals as a way to be kind to oneself.

6. Yours truly shares 5 common pitfalls to avoid in the improvement advisor game in  Don't Take the Bait: Common Improvement Advisor Traps

7.  Shane Parrish from Farnam Street contrasts Proximate vs. Root Cause and explains why a focus on root cause can create some unhelpful traps.

8. Here was a simple video on The Improvement Kata in 10 Minutes

9. The IHI shared some great tips on how to nurture improvement without micromanaging.

10. Dan Markovitz shares When Leaders Torture Their Employees in this brief piece on how managers can cause undue stress and judgement by applying nonsensical metrics and targets to the work.

I hope you enjoyed these links a second time! Regular format will resume July 3.

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Ryan McCormack
Ryan is an operational excellence professional with over 18 years experience practicing continuous improvement in healthcare, insurance, food manufacturing, and aerospace. He is an avid student of the application of Lean principles in work and life to create measurably better value.


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