Tag Leadership

Leadership That Builds Better Systems, Better Results, and Better Work

Leadership isn’t about titles, charisma, or quick decisions—it’s about creating systems where people can do their best work and continuously improve. This archive brings together blog posts, podcasts, and reflections on leadership through a Lean lens, drawing on ideas from Deming, Toyota, healthcare, and real-world management practice. The common theme: leaders shape culture, influence behavior, and own the systems that produce results—for better or worse.

Idiot Corporation of America?

Ga. peanut plant has history of problems – Food safety – nbc.com NY Times article There was a lot of focus in the news yesterday about this peanut contamination being an “FDA problem”, with President Obama pointing at a lack…

Toyota Keeps its Eyes on the Customer

by Dan Markovitz In a refreshing change of pace for the auto industry, Akio Toyoda, who was just named as the new president of Toyota, did not ask for government loans. Nor, in his first public statements, did he express…

What It Means to Lead

Rod Dreher: What it means to lead | Dallas Morning News | Opinion: Viewpoints “Authority is responsibility. Authority is accountability. It is not power.” That sounds like a good motto for leaders. Is this the latest from a Toyota leader,…

More Proof that Exhortations Don’t Work?

Singletary dropped pants at halftime – SF Gate Funny story here about new 49ers coach, Mike Singletary, during halftime of his first game. When his team hit the Candlestick Park locker room at halftime trailing the Seahawks 20-3, Singletary called…

Presenting at the Lab Quality Confab

I’m giving a talk this morning at the “Lab Quality Confab,” an event for hospital laboratory leaders. The title of my presentation is “Engaging Employees to Embrace Lean and Energize Their Creativity.” I think hospitals have a long way to…