Tag: Leadership
Does Setting a Goal for Number of Kaizens Violate “Kaizen Spirit”?
In discussions of "kaizen" (the Japanese word that is translated to "continuous improvement" or "change for the better"), I often hear of organizations talk...
What’s Your Role in Hospital Quality?
I snapped this pic while visiting a hospital earlier this year. This was out in the cafeteria as part of a series of signs...
Command-and-Control Killed this Cosmonaut? Lessons for Our Organizations…
Lean is not a "command and control" leadership and management model. The old command-and-control dynamic leads to so much poor quality and misery in...
My Four Hypotheses for Friday’s DFW Healthcare/Industry Lean Gathering
Coming off of an outstanding 2011 Lean Transformation Summit (blog posts to come), John Toussaint, MD, is doing a huge favor for the Dallas-Fort...
The Workplace, “Bosses,” Health, and “Authentic Conversations”
As many people do, I had to fill out an online health assessment for the purposes of my family's health insurance. The survey asked...
Podcast #114 – John Kim, Lean and Healthcare Senior Leaders
Episode #114 is a conversation with John Kim, of the firm John Kim & Associates. John is a recognized leader in the Design, Development,...
“Project Search,” Lean, Cincinnati Children’s, and Respect for People
I had the most amazing morning a few weeks ago when I was in Cincinnati for the TechSolve lean healthcare event. Thanks to...
Best “Back of a Business Card” Ever, Seen at #HIMSS
I was at the annual HIMSS Conference yesterday, as a guest of the software company FormFast, giving short 10-minute talks about Lean Healthcare...
Fun Video: “The Committee Song”
I'm really thankful for an attendee in a training workshop for sharing this video as an example of traditional "non-Lean" attitudes and practices that...
Coach Vince Lombardi on Striving for Perfection
I apologize to those of you who aren't fans of American football... but in keeping with the Super Bowl theme, I found this Vince...
(Complaining About) Resistance is Futile
It's such a common complaint when any program struggles or fails in an organization. Leaders often bemoan the supposedly undeniable fact that "our people...
Do Good Coaches Brush Off Feedback from the Team as Whining?
I got a question via Twitter yesterday from somebody who asked how to help production operators make the case to supervisors that their kaizen...
