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Mark Graban - April 27, 2016 0

I love stories of humility and customer focus in healthcare. Let me share two such stories with you today. Oh, and, I ended up...

Mark Graban on Ryan McCormack’s Operational Excellence Mixtape: June 27, 2025June 27, 2025
On the Boeing story from NPR... I heard the host introduce the story by saying that the NTSB had not…
Mark Graban on Going to the Gemba Means More Than Looking at Boards, Status, and Metrics (or Your Watch)June 27, 2025
Thanks for reading and for sharing your thoughts, Caitlin!
Caitlin R on Going to the Gemba Means More Than Looking at Boards, Status, and Metrics (or Your Watch)June 27, 2025
Thank you so much for this article. It is very timely reinforcement of some of the positive intention, time, and…
Mark Graban on Debunking Misconceptions About Toyota Production System: Video Insights From Nampachi HayashiJune 26, 2025
It seems that Hiyashi-san has passed away: https://www.linkedin.com/posts/salvadordsanchez_rip-hayashi-san-i-learned-today-from-activity-7343860564621766656-JQaL/?utm_source=share&utm_medium=member_ios&rcm=ACoAAAABPaABhOVeGXuJ269R5pg9p0RYCrARSl0 Deepest condolences to his family, friends, and former colleagues...
Venkat on Debunking Misconceptions About Toyota Production System: Video Insights From Nampachi HayashiJune 26, 2025
Great post

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