Geisinger Archives

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Mark Graban - April 27, 2016 0

I love stories of humility and customer focus in healthcare. Let me share two such stories with you today. Oh, and, I ended up...

Mark Graban on Why Psychological Safety Is the Foundation for Continuous Improvement — and Why I’m Teaching This at Shingo Connect 2026January 16, 2026
Thanks for your comment, Eric. Yes, Dr. Deming was so far ahead of the curve on this. These ideas go…
Eric Budd on Why Psychological Safety Is the Foundation for Continuous Improvement — and Why I’m Teaching This at Shingo Connect 2026January 15, 2026
Dr. Deming introduced this concept as Point 8 of his 14 Points: "Drive out fear so that everyone may work…
Mark Graban on Five NUMMI Tour Lessons That Still Define Lean ThinkingDecember 18, 2025
A comment on LinkedIn: Great Story!! I worked at NUMMI from 1988 until the plant closed in 2010. I started…
Mark Graban on Stop Comparing MLB Stats Year to Year: A Better Way to See Real TrendsDecember 5, 2025
That's a good point about analytics and "all or nothing" thinking. If defensive alignments and defensive athleticism are so effective…
Mark Graban on Stop Comparing MLB Stats Year to Year: A Better Way to See Real TrendsDecember 5, 2025
Related article about doubles being down again... and a possible countermeasure. The gapper is dead: Who killed the double and…

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