Tag: Flow

When I placed a mobile order at Starbucks recently, I was told up front that it would take 17 to 20 minutes to receive...

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

TL;DR: Chick-fil-A improves drive-thru flow by using Lean thinking and "game film" to study the work, remove bottlenecks, and design better systems--while showing deep...

When it comes to delivering life-saving care, optimizing the entire system--not just individual components--can make all the difference. This principle is exemplified by the...

Scroll down for how to subscribe, transcript, and more My guest for Episode #520 of the Lean Blog Interviews Podcast is Bill Remy, CEO of...

Scroll down for how to subscribe, transcript, and more My guests for Episode #512 of the Lean Blog Interviews Podcast are Steve Pereira and Andrew...

At the recent Healthcare Systems Process Improvement conference, David B. Reid, P.E. from Chick-fil-A Restaurants brought up a very interesting point about the batch...

Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

This is the starting point for a blog post that I should expand on... after posting these initial thought fragments on LinkedIn. JIT might have...

Here is a photo that I took a few years ago at a Krispy Kreme store. For health reasons, I don't go there very...

Joining me for Episode #340 of the podcast is Dr. Joy Furnival CEng MIET, an experienced senior NHS manager, improvement leader, and chartered engineer....

Joining me for Episode #339 of the podcast is Charles Protzman, author of a great number of Lean healthcare books. Today, we are talking...