I’ve cited his book before (including this post with an example from The Office)… Brian Joiner wrote, in his outstanding book Fourth Generation Management: The New Business Consciousness, that there are three things that can happen when you have a…
I recently saw this headline in the London Evening Standard: “Nurses struggle to ‘get the job done’ due to staff shortages and lack of time on 12 hour shifts.” The article starts with jumping to solutions (needing/wanting more staff), but…
Picking up a feature I was doing a few months back, the backlog of stuff I’ve read and wanted to blog about has grown… that inventory becomes this post. Here are links to some varied articles I’ve read recently that…
Here are links to some more articles I’ve read recently that might be of interest on a number of Lean related topics: Twin boys die after morphine overdose (understaffing, poor training, & other system issues) Two years on, gov’t says…
Here are links to some more articles I’ve read recently that might be of interest during my blog break (somewhat of a break): John Toussaint’s new book: Potent Medicine: The Collaborative Cure for Healthcare Premier touts Saskatchewan’s ‘lean’ health-care gains…
I was in Canada a few weeks back and two articles from the Globe and Mail newspaper caught my eye – stories from England and Russia. The first was what could be considered a lighthearted story about the excesses of…
You might have read my blog post from last week about an unsafe taxi driver and medical errors – Said the Unsafe Taxi Driver, “Well, Did I Hit Anybody?” In a colossal coincidence, the New York Times columnist Maureen Dowd…
Here is a nice little (under 2 minutes) news video from New Zealand talking about one hospital (in Auckland) and their implementation of the “Releasing Time to Care” program that was started in the British NHS. Other hospitals across New…
Mark’s note: You may recognize the author of this guest post, Andrew Castle, as a previous contributor and frequent commenter on my blog. I was offered a press pass to a lean event in the UK, an invite I was…
Mark’s note: You may recognize the author of this guest post, Andrew Castle, as a previous contributor and frequent commenter on my blog. I was offered a press pass to a lean event in the UK, an invite I was…
I guess I have a burr in my saddle this week, being Independence Day and all, since I’m commenting on something from the UK again today. I don’t mean to come across as anti-Brit, as I love the UK. I…
Listen: Episode #93 is a discussion with Jim Hearn, the Head of Lean and Six Sigma at Heart of England NHS Foundation Trust. This discussion was found earlier online as part of the SixSigmaIQ.com podcast series on BlogTalkRadio, so thanks to…
