Episode #93 is a discussion with Jim Hearn, the Head of Lean and Six Sigma at Heart of England NHS Foundation Trust. This discussion was found earlier online as part of the SixSigmaIQ.com podcast series on BlogTalkRadio, so thanks to SixSigmaIQ for lining up the interview. Jim talks about his transition from manufacturing into healthcare and he describes some of his hospital's work and success improving patient care with Lean methods.
MP3 File (run time 34:50)
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