LeanBlog Podcast #93 – Jim Hearn, Lean in the NHS

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Episode #93 is a discussion with Jim Hearn, the Head of Lean and Six Sigma at Heart of England NHS Foundation Trust. This discussion was found earlier online as part of the SixSigmaIQ.com podcast series on BlogTalkRadio, so thanks to SixSigmaIQ for lining up the interview. Jim talks about his transition from manufacturing into healthcare and he describes some of his hospital's work and success improving patient care with Lean methods.

MP3 File (run time 34:50)

For earlier episodes, visit the  main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 993-0630 or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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