Tag: Employee Engagement

Joining me for Episode #303 is Craig Deao, a senior leader with Studer Group. Today, we're talking about his book The E-Factor: How Engaged Patients, Clinicians, Leaders, and Employees Will Transform Healthcare. We'll talk about the differences between satisfaction and engagement, how to tell if people are engaged in their work, and how to engage various stakeholders, including employees, clinicians, and executives. We'll also talk about how Studer Group became a recipient of the Malcolm Baldridge National Quality Award in 2010.

Thanks to those of you who sent me this HBR article: Doctors Feel Excluded from Health Care Value Efforts Long story short... brought to you by...

Here is a post from today's date, October 29, 2010. It's a guest post by David Veech, who is now at Ohio State University and their Fisher College of Business. Change isn't easy and Lean isn't easy... but it should help employees more than it stress them out. Here's David's post:

As my breakfast platter was being rung up, I saw this sign behind the register (and came back to discretely take a picture)... click for a larger view.

NBA to ditch new ball, return to old Following up this earlier story about the lack of employee involvement, the NBA has decided to go...