Tag: Emergency Dept
A Lean Guy Watches CBC’s “Rate My Hospital”
"Approximately 8 to 10% of the individuals who walk through our doors are being hurt by us," says David Musyj, CEO of Windsor Regional...
Easier to Game the Numbers than Fix the System — in...
I've cited his book before (including this post with an example from The Office)... Brian Joiner wrote, in his outstanding book Fourth Generation Management:...
Podcast #160 – Dr. Joe Guarisco, Emergency Department Process Improvement through...
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My guest for podcast #160 is Joseph S. Guarisco, M.D., FAAEM, FACEP. Dr. Guarisco is currently Chairman of the Department of Emergency Medicine and...
Podcast #149 – Gregory Jacobson, MD, CEO of KaiNexus on Kaizen...
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My guest for episode #149 is Gregory Jacobson, MD, the co-founder and CEO at KaiNexus. We'll be talking about his early work with Kaizen...
Kaizen (Continuous Improvement): The Key To Lean Healthcare?
Ken Congdon at Healthcare Technology Online recently interviewed me for this story that's now online: Kaizen: The Key To Lean Healthcare?.
Mark Graban, lean expert...
Forget Pull or Push, Focus on Improving Patient FLOW Instead
Back in the manufacturing world, the distinction between "push" and "pull" is often much more obvious than it is in healthcare. Push production occurs...
Collected Quality & Cost Results from Healthcare Value Network Members
I was at the ThedaCare Center for Healthcare Value office a few months ago when Dr. John Toussaint reported that he had gotten a...
Denver Health’s Lean Patient Safety Improvements on PBS’ NewsHour
On June 30, the PBS NewsHour program did a 7-minute story on healthcare improvement (featuring Lean and Toyota methods) at Denver Health.
You can also...
Dr,. Jody Crane & Chuck Noon, Interview About Lean Healthcare for...
Today's episode is a chat with Jody Crane, MD, MBA and Chuck Noon, PhD. They are talking about their outstanding book The Definitive Guide...
As Seen on TV: Random Lean Terms in Commercials
On a recent Sunday morning, I was watching cable news channels and two different commercials had a word jump out at me, words that...
An American ED Doc in New Zealand – Reflections on Pushback...
Mark's note: Today's guest post is from Dr. Mark Jaben, an American doctor who worked in New Zealand, leading to this blog post. I...
Tom Peters Asks Where the Radicals Are in Healthcare
Here's a great essay from Tom Peters, a chapter from his book The Little Big Things: 163 Ways to Pursue EXCELLENCE.
The email that was...










