A Lifesaving Checklist – New York Times A number of you have emailed me, yes I’m aware of this horrible, ridiculous development that followed earlier reports of the success hospitals were having in reducing infections and improving patient care through…
Memphis Daily News – Le Bonheur’s New Treatment-Speeding System Ups Productivity by 54 Percent – 12/11/2007 Here’s a news story about a hospital I know people from, LeBonheur Children’s Hospital in Memphis. I am have some examples of their in…
New Yorker – Dr. Atul Gawande Here is an outstanding piece by one of my favorite medical writers, on the use of checklists (a form of Standardized Work) to improve healthcare quality. How can “a stupid little checklist” have such…
Our Unsanitary Hospitals – WSJ.com That’s “Clean”, not a typo of “Lean.” Good column in the WSJ today by Betsy McCaughey, head of the Committee to Reduce Infection Deaths organization (link). She asks why restaurants and meat packing plants get…
Here is a follow up to Part 1 of the recent Q&A I’ve facilitated with our friend, Dr. Bahri. Thanks to the blog reader (who works for a non-Dental, non-Medical company) who emailed me these questions. I always love hearing…
Click here for Part 1 and Part 2 of the series of posts about my visit to Dr. Sami Bahri, the “World’s First Lean Dentist.” In Part 2, I talked about how the Lean “tool heads” might be disappointed, and…
Thanks again to Dr. Sami Bahri for hosting me last week. You can read Part 1 and Part 2 of my visit report, stay tuned for Part 3 and for another Q&A. Thanks so much to Dr. Bahri for taking…
Last Thursday, I had such an enjoyable visit to Dr. Sami Bahri’s office. I was very impressed with the “Lean spirit” of Dr. Bahri and his employees. The culture there is pretty impressive. Instead of just using Lean tools, it’s…
Here is a photo of me and Dr. Sami Bahri, the World’s First Lean Dentist. I spent the afternoon at his office, observing their “gemba”, talking with him and with his staff. What an incredible afternoon. I still need to…
I’ve been fortunate to be attending a healthcare related event in Jacksonville FL this week and I’ve had the chance to meet Dr. Sami Bahri, the “world’s first Lean dentist,” who lives and works here. You may remember him from…
Patients get appointments for Botox faster than for moles: study You might expect that a doctor’s office either takes appointments in terms of: FIFO (first into the queue, first out — first called, first seen) OR Triage priority (more serious…
John Toussaint, M.D. – Profile From the University of Iowa alumni site, here’s a nice Q&A with one of the leading advocates for Lean in healthcare, Dr. John Toussaint, CEO of ThedaCare, which is mentioned often here on the Lean…
