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The First Lean Dentist

I recorded my Podcast interview with Dr. Sami Bahri, “The First Lean Dentist,” last night. What a treat it has been to talk with Dr. Bahri. I can’t wait to get this edited and released so you all can hear…

I’m Writing A Book!

Last week, in calling for “guest bloggers,” I hinted at a “special project” that will be keeping me busy over the next few months. The tentative title is: “Lean Hospitals: Improving Quality, Patient Safety and Employee Satisfaction” It will be…

Improving the ER on "ER"

YouTube – Improving the ER on ER I don’t always watch the NBC show ER, but this portion caught my attention when my wife was watching the final episode of the season and I clumsily taped it with my digital…

Medicare to Stop Paying for Rework

Hospital-borne ailments face Medicare budget ax | IndyStar.com Healthcare has LONG been a piecework industry. Caregivers and facilities are paid for WHAT they do and the services they provide. Doing more work gets you paid more, much the same way…

Is There "Standard Work" for Clinical Care?

Marketplace: Better health care through better information This commentator points out some shocking waste in the healthcare system: Although cancer doctors work long hours, they still fail, frequently, to provide therapies the medical evidence says the patient needs. Sometimes the…

L.A.M.E.: Not Involving Key Stakeholders

Got this story during an email exchange, used with express permission: —————————– I saw my doctor yesterday and told him I was doing a lean publication, and he immediately started complaining about well-intended but impractical top-down measures being taken in…

"Open Wide and Say ‘Lean’"

By Dean Bliss (bio below) At the recent Shingo Prize conference, I was reminded of the power of Lean. Not just because of the award winners, but because of a humble dentist who practices in Jacksonville, Florida. And who practices…

BBC Radio Program on Lean Hospitals

BBC – Radio 4 – In Business COMING MID 2008, A NEW BOOK ON LEAN HEALTHCARE – “Lean Hospitals: Improving Patient Safety, Quality, and Employee Satisfaction,” by Mark Graban Here is a nice program from the BBC, can listen in…

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