The positive ER post of the day…. here's a nice video of a news story from the UK. The physician being interviewed does a good job of explaining Lean. “Accident and Emergency” is the UK term for “Emergency Room”
- Reducing wasted/unnecessary steps
- Better for the staff (more time on patient care)
- Better for the patient (more timely care that's safer)
The negative ER post of the day is found here.
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.