Tag: Dell

Reader Question: Would You Call This a “Lean Burial”?

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I try not to use the word "Lean" as an adjective that means "better." We see this a lot online, the so-called "Lean boarding...

What’s Going on at Whole Foods? It Doesn’t Sound Like Lean

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The chain Whole Foods is reportedly having inventory shortages and morale problems. It sounds like a real mess, but thankfully nobody is calling it Lean. Their "Order to Shelf" system reminds me of "Pull to Order" work that I was involved in at Dell about 20 years ago...

Part 2: More from the Original 1984 NUMMI Team Member Handbook...

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Here's Part 2 of a post about the original NUMMI Team Member Handbook from 1984 (see Part 1 here). This, and other documents I'll be...

Integrating Lean, Six Sigma and ITIL: Insights from Tyrone Butler –...

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My guest for Episode #264 is a friend from here in the Dallas / Fort Worth area, Tyrone Butler. He is LSS Managing Partner at...

Throwback Thursday: 23 Tweets I Might Have Sent in 2002

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I have been going through some old papers recently and I found two sheets of paper with hand-written thoughts or "truisms" that I had scribbled...

Why Automakers Overproduce: Lean Lessons on Inventory, Overcapacity, and Waste

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TL;DR: Automakers often overproduce because incentives reward shipping cars to dealers, not matching real demand. Excess capacity, revenue rules, and "channel stuffing" drive inventory...

The Day I Thought I’d Get Fired from “The Old GM”...

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Following up on yesterday's post that talked about "the old GM" putting cost ahead of quality, I sometimes I get flashbacks to my days working...

Parallels Between Philadelphia Eagles’ Coach Chip Kelly & A Lean Leader

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The Philadelphia Eagles are playing in an NFL playoff matchup tonight against the New Orleans Saints. I'd admired Eagles head coach Chip Kelly and...

Google Nexus Q – Made in the USA

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I'm not sure Google has much of a market for a $299 media player (with the AppleTV and Roku players being under $100), but...

Mental Models and How We View the Gemba & Workers: GM...

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Regular readers know I started my career at General Motors from 1995 to 1997. After graduate school at MIT, I took a job at...

“The Speed and Flexibility Is Breathtaking” — At What Human Cost?

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There has been a lot of buzz over last Sunday's New York Times article "How the U.S. Lost Out on iPhone Work." (Free...

Your Thoughts on Recent Articles about Apple, Foxconn, and China?

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This week, I've been reading and listening to a lot of articles about working conditions at the Foxconn facilities in China. These stories are...
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