Tag: Blame

You might remember me blogging about the Indianapolis incident where three babies died after being mistakenly  given an adult dose of heparin back in...

Yesterday, I tweeted a quote about patient safety that I've seen posted on the wall or bulletin board in many hospitals: "To err is human,...

Lean thinkers see the waste in healthcare when they are at the hospital "gemba". I think this is true whether you are a Lean...

I received an email from a reader that I'm sharing and commenting on with permission. "Dear Mark: I am a lean coordinator for a manufacturing...

I've had the pleasure to work with Dr. John Toussaint, CEO of the ThedaCare Center for Healthcare Value, over the past year.  John's...

Mark's Note: Here's part 4 of a series by our guest blogger, Andy Wagner. Start reading with Part 1 here. "What lies behind us...

Mark's note: I consider myself very fortunate to have met Patrick Anderson during my journeys in the Lean world. Patrick is the executive director...

Saturday morning, as part of my preparation to cook for a brunch gathering (I really enjoy cooking as a hobby, for those who don't...

Here's a thought starter for a Monday morning - I'm looking forward to hearing your perspectives. A few weeks ago, I heard a leader...

Mark's note: It's great to welcome Andy Wagner back to the blog. Read his older posts here. General Motors, Chrysler, and Toyota have been dominating...

In recent years, healthcare has been learning a lot of lessons from aviation -- including checklists and "Crew Resource Management," as written about in...

As an American, and a Red Wings fan, it pains me, in a way, to write about Sidney Crosby and the Canadian team's overtime...