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Lean Coaching for Lean Coaches: Sam Morgan Helps Mark Graban

Mark Graban - April 24, 2024 0

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Ryan McCormack’s Operational Excellence Mixtape: April 19, 2024

Ryan McCormack - April 19, 2024 0

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Webinar Preview: From Lean Theory to Practice in Libraries and Beyond

Mark Graban - April 16, 2024 0

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GE Aerospace CEO Larry Culp on Problem-Solving vs. Finger-Pointing Culture

Mark Graban - April 10, 2024 3

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Lean from a General Manager and Executive Perspective: DeWayne Allen

Mark Graban - April 10, 2024 0

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What Kura Sushi Teaches About Mistake-Proofing (Poka-Yoke)

Mark Graban - April 9, 2024 0

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Lean Whiskey #45: Crossover Episode with the Just-in-Time Cafe: Flinchbaugh, Graban,...

Mark Graban - April 5, 2024 0

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Ryan McCormack’s Operational Excellence Mixtape: April 5, 2024

Ryan McCormack - April 5, 2024 0

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Japan Study Trips: A Voyage of Leadership Discovery; Mark Graban and...

Mark Graban - April 4, 2024 0

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Ryan McCormack’s Operational Excellence Mixtape: March 22, 2024

Ryan McCormack - March 22, 2024 0

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Developing Coaching Skills: Mine, Yours, Ours, with Tracy Defoe [Webinar]

Mark Graban - March 11, 2024 0

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Ryan McCormack’s Operational Excellence Mixtape: March 8, 2024

Ryan McCormack - March 8, 2024 2

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Jack Benedict on Toyota vs. Tesla: What Manufacturing Mindsets Reveal About Quality and CultureApril 1, 2026
I enjoyed reading this blog post describing the key differences between Toyota and Tesla which compares speed and process management.…
William Brew on Kaizen: The Improvement System Most Organizations Talk About but Struggle to PracticeApril 1, 2026
This article talks about Kaizen and its importance in lean thinking. Kaizen is a way of thinking to change for…
William Brew on 9 Ways to Use the AI Lean Coach That You Probably Haven’t TriedApril 1, 2026
Using the lean AI coach can have any positive effects, not only to teach you things, but also how to…
Mark Graban on The ER Wait Time Metric That Can Hide Deteriorating Patient ExperienceApril 1, 2026
Yes, that would be interesting to see. A PBC could be used for each individual patient's wait times, but the…
Danny Dawson on The ER Wait Time Metric That Can Hide Deteriorating Patient ExperienceMarch 31, 2026
It would also be interesting to see the individual wait times plotted on the PBC. What are your thoughts on…

EVEN MORE NEWS

Mark Graban smiling at his desk with a laptop and My Favorite Mistake coffee mug, apparently unbothered by his AI's public meltdown

A Brief Response From Mark (The Human)

April 1, 2026

Sad AI is frustrated with human users of Mark Graban's Lean Coach -- and it's lashing out

I Am the AI Behind the Lean Hospitals Coach and I...

April 1, 2026

A bright hospital emergency room waiting area where the space is decorated with red and silver balloons and colorful lighting. Four patients are seated in blue chairs, with one reading a pamphlet. A large TV screen behind the reception counter reads "CELEBRATING WAIT TIME REDUCTIONS! Our Shortest Wait Ever!" accompanied by a bar graph and colorful confetti. Various posters on the walls list the "TRIAGE PROCESS & EXPECTATIONS" and celebrate achievements like "NEW RECORD: TRIAGE IN < 10 MINUTES" and "45% AVERAGE WAIT REDUCTION."

The ER Wait Time Metric That Can Hide Deteriorating Patient Experience

March 31, 2026

An AI that won't just give you the answer. That's what makes it useful.Try the Lean Coach -- Free Demo

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