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Interview with Lisa Yerian, MD On The Cleveland Clinic’s Improvement Journey...

Mark Graban - June 28, 2022 0

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How Cleveland Clinic Uses Daily Tiered Huddles to Drive Lean, Accountability,...

Mark Graban - September 17, 2019 0

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Podcast #282 – Lisa Yerian, MD & Nate Hurle from Cleveland...

Mark Graban - May 18, 2017 3

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Cleveland Clinic Improvement Model, Part 2: Problem Solving & Standardization

Mark Graban - January 20, 2016 6

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Cleveland Clinic Improvement Model, Part 1: Alignment & Visual Management

Mark Graban - January 19, 2016 9

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How Process Behavior Charts Improve OKRs (and Prevent Overreaction to Metrics)

Mark Graban - May 19, 2019 3

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What Does It Mean to Have a “Lean Management System?”

Mark Graban - February 7, 2017 7

Jack Benedict on Fujio Cho on Standardized Work: The Foundation for Improvement, Not ControlMarch 4, 2026
I enjoyed reading this article and the points that the author made about standardized work and how it is confused…
William Brew on Why a Lean Coach Asks Questions Instead of Giving AnswersMarch 3, 2026
One takeaway I have from this post is that lean leadership is focused on asking questions to develop people's understanding,…
Zachary Capen on The Longer Starbucks Coffee Stopper Is Obviously Waste… Unless It Is NotMarch 2, 2026
I agree! At first glance, the longer stopper did look a lot like a waste. It is so easy to…
Jack Benedict on Before “Just Culture,” There Was NUMMI: Learning Instead of BlamingFebruary 25, 2026
While reading this blog post I found it very interesting how NUMMI is explained. The author discusses that NUMMI results…
William Brew on When “AI Improvement” Adds Waste Instead of Value: A Hotel Valet ExampleFebruary 24, 2026
One takeaway I have from this article is that, as stated, adding technology does not always add value. Adding the…

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