All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
Thanks to the healthcare information magazine “For the Record” for accepting my article on Lean Healthcare. As usual, I wasn’t given the chance to give input on the title of the piece, as it was titled “Lean Management: Thin Is…
I stumbled across this site a few week ago and would have shared it for April Fools’ Day if I hadn’t presented a joke of my own, the A3 Sensei app. This site, ISSISSIPPI.org, purports to be a group called…
When I was leaving the recent Shingo Prize conference, last week, I had what can only be described as a taxi ride from hell on my way from Covington, Kentucky to the CVG airport. The taxi driver, who had been…
In the news yesterday, a General Motors recall over what could be just one isolated steering wheel problem in an Ohio-built Chevrolet (don’t call it Chevy) Cruze. Most news stories, like this one, about the recall just mention that one…
Inspired by Mark’s recent posting on More Trust, Less Fear and an upcoming conference panel that I’m a part of, I thought a continuation of the “soft skills” discussion would be timely. The first thing that comes to my mind…
I have a new website for my book, “Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction.” You can check it out at www.LeanHospitalsBook.com. I will be adding details about what is new and revised in the second edition. Let…
I am happy to share, with permission, a new journal article that I co-authored with Jim Adams (“The Synthesizer“), the senior director of laboratory operations at Children’s Medical Center Dallas. It is now published in the Wiley journal “Global Business…
As I’m going through revisions of my book, Lean Hospitals, a theme jumps out at me in Chapter 2…. it’s all about trust. The first excerpt says: Gary Convis, a retired Toyota senior vice president who had been one of…
I saw this article last week in the USA Today while traveling, with the online headline “Products nipped, tucked to save.” That headline makes me think first of old fashioned cost cutting – which in these economic times often means…
TL;DR: Samuel Culbert argues that performance reviews are subjective, political, and harmful to results. Instead of judging people once a year, leaders should coach continuously and take responsibility for system performance. Episode #117 is a conversation with Prof. Samuel A.…
Recently, a group of leaders from the third cohort in the Healthcare Value Leaders Network visited Mercy Medical Center in Mason City, Iowa for one of our “gemba visits” that are conducted three times a year in each cohort. These…
Today, I’m happy to bring you an interview, conducted via Skype Chat, with Baka Eipuriru, inventor of a new iPad app called “A3 Sensei.” It is a new app (a pair of apps, actually) that you can use to create and…
