I have a new website for my book, “Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction.” You can check it out at www.LeanHospitalsBook.com. I will be adding details about what is new and revised in the second edition. Let me know what you think of the site via comments on this blog.
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Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation: