New LeanHospitalsBook.com Site

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I have a new website for my book, “Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction.” You can check it out at www.LeanHospitalsBook.com. I will be adding details about what is new and revised in the second edition. Let me know what you think of the site via comments on this blog.


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  • Shift from fear of mistakes to learning from them
  • Apply Lean thinking in practical, people-centered ways

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

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