All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
Lean healthcare really is a global movement. Last year, when I went to Japan, we had people in the group from all across Asia, Denmark, Canada, the U.S., and Saudi Arabia. Health systems all around the world need to improve…
Through our practice of Lean, we’re looking at processes and our management system, looking to identify waste and opportunities for improvement. Lean is about engaging people to have them ask why we do things a certain way or if things…
You might know the Reddit "Ask Me Anything!" (AMA) series... Greg Jacobson (from KaiNexus) and I going to do something similar Thursday as part of our KaiNexus webinar series. Ask Us Anything! Greg's a startup founder and an emergency medicine physician. There's no shortage of questions to ask him...
Here's a "Throwback Thursday" post from this date back in 2008. The post is titled, "Why Do Hospitals Have to Rely on Vigilant Patients and Families?" I think it's still an important and relevant post, here in 2015. Why do we ask patients and families to be vigilant and inspect the work being done...
Last week, as I had mentioned, was our first ever KaiNexus User Conference. We had a great time with our customers and it was amazing to see them share their progress and lessons with each other. I gave a keynote talk on “Getting Back to Basics with Lean.” We also had a professor, Ethan Burris...
Mark's Note: I asked Paul Critchley to blog about this article from The Atlantic that I read recently: "Why L.L. Bean's Boots Keep Selling Out." You might want to read that first. Here's Paul's post: As a New Englander (and native Mainer) L.L. Bean holds a special place in my heart. For many, L.L. Bean represents everything...
In the past, I used the term “implement Lean” and it’s a hard habit to break. Back in about 2008, my client in the British NHS system really didn’t like the term “implement.” One of the internal process improvement leads made a good case that the word “implementation” implied an effort that had an end...
Here is a post from today's date, October 30, 2013. It's a guest post by my friend Brian Buck, who works at Seattle Children's Hospital. Brian's post helps illustrate the idea that 100% inspection isn't 100% effective. That's certainly true in book copy editing, even when done by professionals!
Here is a post from today's date, October 29, 2010. It's a guest post by David Veech, who is now at Ohio State University and their Fisher College of Business. Change isn't easy and Lean isn't easy... but it should help employees more than it stress them out. Here's David's post:
Here is a post from today's date, October 28, from last year. Organizations get in trouble when they copy a Lean tool or method and they don't have the entire system and mindset in place. It's a Catch 22 -- we want to learn from others...
The world (especially the world wide web) is full of surveys. Tell us how we’re doing! Your satisfaction is important to us! We see this so often, it’s easy to become numb to it in our Yelp-ified world. It’s definitely…
Mark’s note: Today’s guest post is by Paul Critchley and he brings up important points about not reducing inventory too low before improving the capabilities of your system. When I was first introduced to Lean in the late ’90’s, a…
