Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Announcement: Working on a 2nd Revised, New Edition of “Lean Hospitals”
Happy New Year! Today, I will have two posts that are embarrassingly self referential. Then back to normal stuff tomorrow.
My main announcement is that...
Individual NFL Player Incentives – Why Are They Necessary? Do They...
There was a really good discussion and story on the ESPN program "Sunday NFL Countdown" today about individual player incentive payments -- why are...
Robert De Niro, #Lean Thinker?
The other day, I was reading the latest issue of Esquire magazine, with an interview with the famed actor Robert De Niro.
One thing he...
What Would #Deming Say? Polish Police Officer Fines Himself to Meet...
Here's a hilarious, yet somewhat sad, story that will instantly resonate with students of Dr. W. Edwards Deming.
From Poland -- police officers in the...
Reader Question: Support and “First Responders” for Healthcare Professionals
Here is a new reader question from Steve Palmreuter in Michigan. He raises a topic that I've been thinking about lately, so I'm happy...
Daniel H. Pink Discusses the Intersection of Lean Methodology and Motivation...
Episode #107 is something I've been looking forward to for some time now - an interview with Dan Pink, the author of some outstanding...
Starbucks Ad Influenced by Their Lean Education?
Here's some weekend fun leading into the holiday season... I received a marketing email today from Starbucks that included a phrase that would jump...
G.E. Rediscovers the Value in Providing Real Value to Manufacturing Customers
I'll apologize if today's post seems off-topic to my healthcare readers, but I have to share a link to a Sunday New York Times...
Reader Question: When the Stated Values Don’t Match Daily Reality
I received a question from a reader, a retiree from a manufacturing company who is now a volunteer for a healthcare organization. We have...
Updates on Two Lean Radio Shows: “Lean Nation” and “American Innovator”
Many of you may have been following developments related to two radio shows about Lean that have graced the terrestrial airwaves and internet broadcasts...
OMG, Who Are The Lazy Eleven Percent?
There was a short blurb in the Institute of Industrial Engineers IIE magazine this month that caught my eye.
It read:
"The vast majority of manufacturers...
Notes From My Second Day at #IHI 2011
Following up my notes from Day 1, I'm sharing my notes from the second full day I attended on Wednesday, December 8 2010.
Here, in...
