Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Systems in Place to Prevent These Medication Errors? Seems Not…
A few weeks ago, I saw a horrific story about a retail pharmacy error in the article "Pharmacy Mistakenly Gives Pregnant Woman Abortion Pill."...
Funny ‘Family Guy’ Clip that Illustrates Disdain for Manufacturing; Plus a...
Friday, I blogged about a WIRED Magazine piece by Joel Johnson that was pretty disrespectful of manufacturing, in general, as he wrote that "every...
Enough with the Factory Bashing, Please – Healthcare Professionals and WIRED...
Those of you who know my background know that I spent the first 10 years of my career working in various manufacturing sectors (including...
“Project Search,” Lean, Cincinnati Children’s, and Respect for People
I had the most amazing morning a few weeks ago when I was in Cincinnati for the TechSolve lean healthcare event. Thanks to...
Best “Back of a Business Card” Ever, Seen at #HIMSS
I was at the annual HIMSS Conference yesterday, as a guest of the software company FormFast, giving short 10-minute talks about Lean Healthcare...
Podcast #113 – Aubrey Daniels, PhD, “Safe by Accident?”
Episode #113 is a discussion with Aubrey Daniels, PhD, the founder and chairman of his firm Aubrey Daniels International. Today, we are talking about...
Living in Your Customers’ Shoes – Airport Car Rentals & Lessons...
This might seem like a random topic, but what the heck, it's a Friday. I arrived in Orlando yesterday for the Society for Health...
Presenting Lab Test Results in a More Visual Way – Lessons...
Today's post isn't strictly about Lean, but I was reminded by a reader to mention something really cool that I saw in Wired Magazine...
Guest Post: Continuous Improvement’s Continuous Mistakes
Mark's Note: Today's guest post is from Dan Feliciano (@DanFeliciano on Twitter), a lean six sigma professional and former candidate for Governor of Vermont.
I...
Toyota’s Video Showing How TPS Helps Healthcare; Recent NASA Report Exonerates...
Toyota has produced a series of videos that show how their innovations, technology and otherwise, have benefitted people outside of automobiles.
One video that caught...
Fun Video: “The Committee Song”
I'm really thankful for an attendee in a training workshop for sharing this video as an example of traditional "non-Lean" attitudes and practices that...
Texas Snow Days Expose the Gaming of Standardized Tests
As you might have heard, considering all of the Super Bowl media hype from here in North Texas, our weather has been pretty bad....
