Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
So What If You Don’t Have Stats for Offensive Lineman?
It's Super Bowl week in the U.S., which is probably even obvious to many readers from outside of North America. As we watch the...
Coach Vince Lombardi on Striving for Perfection
I apologize to those of you who aren't fans of American football... but in keeping with the Super Bowl theme, I found this Vince...
Super Bowl Footballs – Made in America (Ohio!)
Hello from the frozen tundra of North Texas. I wish the Packer fans hadn't brought Green Bay weather with them. It's not nearly as...
Jeffrey Liker on Toyota’s Crisis, Recalls, and the Real Test of...
Jeffrey Liker explains why Toyota's recalls were not a failure of the Toyota Way, but a breakdown in listening, speed, and customer understanding. The...
An American ED Doc in New Zealand – Reflections on Pushback...
Mark's note: Today's guest post is from Dr. Mark Jaben, an American doctor who worked in New Zealand, leading to this blog post. I...
Dr. Jack Billi on Lean Thinking, A3 Problem Solving, and Engaging...
Listen:
Episode #110 is a chat with Dr. Jack Billi from the University of Michigan Health System and Medical School.
Here, we talk about their lean...
Cases of Technology “Solutions” Looking for a Problem?
One of my favorite of the 14 "Toyota Way" principles to discuss with hospitals, in particular, is principle #8, which says:
"Use only reliable, thoroughly...
Lean Healthcare Design Video Series – Part 3, Working Together for...
Here is Part 3 of our video discussion series about Lean Healthcare Design, featuring Miguel Burbano, an architect and Senior Vice President with The...
(Complaining About) Resistance is Futile
It's such a common complaint when any program struggles or fails in an organization. Leaders often bemoan the supposedly undeniable fact that "our people...
More Weekend Fun: Video Proof that Dwight Schrute is NOT a...
Following up on yesterday's found parody of the show The Office... As if we needed any proof that Dwight K. Schrute is NOT a...
Weekend Fun: Lean Parody of “The Office”
Here is a funny parody from some students at Notre Dame:
Nice job, including the classic misunderstandings that Lean is some sort of weight loss...
Do Good Coaches Brush Off Feedback from the Team as Whining?
I got a question via Twitter yesterday from somebody who asked how to help production operators make the case to supervisors that their kaizen...
