Mark Graban
Super Bowl Footballs – Made in America (Ohio!)
Hello from the frozen tundra of North Texas. I wish the Packer fans hadn't brought Green Bay weather with them. It's not nearly as...
Podcast #111, Jeffrey Liker on Toyota’s Challenges and His New Books
Episode #111 brings us some time with Professor Jeffrey Liker from the University of Michigan, the well-known author of many books in the The...
An American ED Doc in New Zealand – Reflections on Pushback...
Mark's note: Today's guest post is from Dr. Mark Jaben, an American doctor who worked in New Zealand, leading to this blog post. I...
Dr. Jack Billi on Lean Thinking, A3 Problem Solving, and Engaging...
Listen:
Episode #110 is a chat with Dr. Jack Billi from the University of Michigan Health System and Medical School.
Here, we talk about their lean...
Cases of Technology “Solutions” Looking for a Problem?
One of my favorite of the 14 "Toyota Way" principles to discuss with hospitals, in particular, is principle #8, which says:
"Use only reliable, thoroughly...
Lean Healthcare Design Video Series – Part 3, Working Together for...
Here is Part 3 of our video discussion series about Lean Healthcare Design, featuring Miguel Burbano, an architect and Senior Vice President with The...
(Complaining About) Resistance is Futile
It's such a common complaint when any program struggles or fails in an organization. Leaders often bemoan the supposedly undeniable fact that "our people...
More Weekend Fun: Video Proof that Dwight Schrute is NOT a...
Following up on yesterday's found parody of the show The Office... As if we needed any proof that Dwight K. Schrute is NOT a...
Weekend Fun: Lean Parody of “The Office”
Here is a funny parody from some students at Notre Dame:
Nice job, including the classic misunderstandings that Lean is some sort of weight loss...
Do Good Coaches Brush Off Feedback from the Team as Whining?
I got a question via Twitter yesterday from somebody who asked how to help production operators make the case to supervisors that their kaizen...
A Chance for Learning and Mentoring in DFW – Industry and...
I want to tell you about an event I'm helping to plan for people in the DFW area. This is a small, by-invitation event,...
Lean Healthcare Comes to Hong Kong
The website HK News Watch published an article called "Hospitals take initiative to tackle long waits" that describes efforts to use Lean and kaizen...